After failed reformat I'm getting a HDD password prompt?

Posted on 2007-10-12
Medium Priority
Last Modified: 2013-11-17
Toshiba laptop quit running Windows XP after what I believe was either overheating or perhaps a virus. The OS would operate in Safe mode but would lock at the desktop whenever I tried to boot into normal XP. The system would not install any network cards load any devices. I just tried to reformat the HD and made it to 76% but then installation was aborted due to a HD format incomplete message. When retried the installation I am now receiving a HDD password prompt.
Question by:rmcgouh
LVL 66

Expert Comment

ID: 20068693
Like a BIOS password? Sounds like something has gone wacky in the Board.....
LVL 26

Expert Comment

ID: 20068838
Can you run system diagnostics? Also, can you try running DBAN, available from http://dban.sourceforge.net to completely wipe the drive and then reinstall the OS?
LVL 34

Accepted Solution

jamietoner earned 750 total points
ID: 20069338
Sounds like the electronics on the hdd are failing, it may be time for a replacement hdd.
The Firewall Audit Checklist

Preparing for a firewall audit today is almost impossible.
AlgoSec, together with some of the largest global organizations and auditors, has created a checklist to follow when preparing for your firewall audit. Simplify risk mitigation while staying compliant all of the time!

LVL 31

Expert Comment

ID: 20070376
I'd recommend you examine the hard drive in another computer. Preferably a system which you can strip of any other hard drives. Hook up the HD to the controller directly, no USB casing (you may need an adapter for laptop HD to desktop computer if that's what you'll use). See if you can access the HD at all through BIOS (is it detected?). If you're asked for a PW even in that system, the HD indeed has a password set. If you don't know the password, and can't guess it, you're in a bad situation. If you're NOT asked for a password, boot the system wiht a Knoppix CD or use DBAN to examine and/or wipe the hard drive. Note that a wipe operation can't be executed on a PW-protected drive, unless you can unlock it with the correct PW and you can't take away the PW with a wipe operation.

If you can access the HD properly (no password is set) you should RESET the CMOS in the laptop BEFORE you put the HD back in. A new CMOS battery may be a good idea, too. Wiping the HD may not be necessary, unless you're set for a system reinstall or something.

LVL 93

Expert Comment

ID: 20070485

Author Comment

ID: 20074161
Turns out that it was a failed hard drive. Replacement of the HD solved the problem and everything went smoothly with the new OS install. Thank you all for your input.

Featured Post

Free Tool: Path Explorer

An intuitive utility to help find the CSS path to UI elements on a webpage. These paths are used frequently in a variety of front-end development and QA automation tasks.

One of a set of tools we're offering as a way of saying thank you for being a part of the community.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Securing your business data in current era should be your biggest priority. Numerous people are unaware of the fact that insiders commit more than 60 percent of security breaches. You need to figure out the underlying cause and invoke your potential…
Each password manager has its own problems in dealing with certain websites and their login methods. In Part 1, I review the Top 5 Password Managers that I've found to be the best. In Part 2 we'll look at which ones co-exist together and why it'…
We’ve all felt that sense of false security before—locking down external access to a database or component and feeling like we’ve done all we need to do to secure company data. But that feeling is fleeting. Attacks these days can happen in many w…
How to fix display issue, screen flickering issue when I plug in power cord to the machine. Before I start explaining the solution lets check out once the issue how it looks like after I connect the power cord. most of you also have faced this…
Suggested Courses

616 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question