Sync AT&T 8525 HTC using Active Sync on 2003 Terminal Server

Posted on 2007-10-12
Last Modified: 2013-12-05
I have a 2003 Terminal Server & 1 user who keeps nagging me to set him up to sync his AT&T 8525 HTC to the server for his contacts, etc. Ive installed the newest version of Active Sync on the Terminal Server but the phone wont seem to carry over via USB on his session. I have searched for a serial cable for this particular phone but cant seem to find any. The server is just a basic setup. No AD & no Exchange. The users profiles are running Outlook 2003 SP3 using POP accounts. Also, the local is running XP Pro SP2 & the phone is running Windows Mobile.
Question by:Addpj
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    Expert Comment

    when you connect the phone to the computer it will ask to create a parternership and there you will have the options of what you want to sync.
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    Accepted Solution

    The 8525 uses a mini usb cable.  The problem you are running into is this:  The user would connect his phone to the computer which he is using, which also has a terminal session open.  The problem is that the local computer is recognizing the phone, not the server.  In order for him to sync his phone locally with the server, he will have to plug the phone into the server (not a good security practice).

    If you are not running exchange or allowing for him to store email/contacts/calendar locally on his system, then there are not many options.  If you really want to help him, try exporting his contacts to a .pst file, then open a local outlook session on his computer, import the contacts and then sync the phone with his local PC.

    Author Comment

    ITQuestions.. i agree with you completely. Those were the exact options i was considering but before i took him off the TS, i just wanted to double check & see if anyone could come up with any other suggestions. And yes having the user plug his device directly into the server is definitely a no no. The only other option i could think of is if i use this though it would still ...too a dergee...allow him to plug the device into the server. i considered possibly finding a usb to serial connection for him but ive been told that TS's supports serial but only to the degree of printers not any other devices, and honestly that kind of a solution seems really shaky to me anyway...
    LVL 58

    Expert Comment

    Stopping and request restart using {http:#20073685}

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    Expert Comment


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