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Corrupt Exchange 2007 Mailbox?

Posted on 2007-10-12
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Last Modified: 2008-01-09
We are running Exchange 2007 and clients are Office 2003, I have a user that I can not create their mailbox as I get an error that "Unable to open your default e-mail folders" and I get this from any PC that I try to set the user up on.   I guess the issue is with the users exchange mailbox on the server.   In Exchange 2007 is their any mailbox repair utility or anything I can check to make sure the mailbox is good?
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Question by:MarketingDrive
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by:mass2612
ID: 20069829
Hi,

Can you open their mailbox using OWA i.e. http://exchangeserver/owa

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by:MarketingDrive
ID: 20070732
Yes, but can not get the Outlook client to connect or even open
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by:mass2612
ID: 20074904
Mmm. If you can log on via OWA then the mailbox is probably ok. If you create a new user and mailbox can you log on via outlook using that mailbox? Do the permissions on the mailbox look ok?

Maybe try using the powershell and Test-Mapiconnectivity - http://technet.microsoft.com/en-us/library/bb123681.aspx
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by:MarketingDrive
ID: 20077802
The result was "success" with a latency of 8.
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MarketingDrive earned 0 total points
ID: 20099964
It was resolved by restarting the 2007 Exchange Server and now the user can attach
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by:mass2612
ID: 20104800
Great. Thanks for letting us know. You might want to request a PAQ with points refunded in the community support area.
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by:Vee_Mod
ID: 20524700
Closed, 500 points refunded.
Vee_Mod
Community Support Moderator
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