Naser Gabaj
asked on
I-Mate Crashed with error message "Select KITL Transport"
My PPC is I-Mate JasJam
I keep getting white screen with the following message:
Select KITL Transport:
USB KITL
Ethernet KITL
Select KITL Mode:
Active
Passive
M 05
S 04
B 06 D 3.22.0.0
This is happened after it has been dropped in a liquid, I take it off and dry it with a alcoholic tissue, and then I take off the battery, and all its Parts, and SIM, SD Cards
Please Advice.
Naser
I keep getting white screen with the following message:
Select KITL Transport:
USB KITL
Ethernet KITL
Select KITL Mode:
Active
Passive
M 05
S 04
B 06 D 3.22.0.0
This is happened after it has been dropped in a liquid, I take it off and dry it with a alcoholic tissue, and then I take off the battery, and all its Parts, and SIM, SD Cards
Please Advice.
Naser
ASKER
Greeting Mikal613
>>do you have a storage card?
Yes, I have 2GB Storage card.
>>can you get the latest rom from iMate?
I went to clubimate.com and I downloaded the latest Rom from :
http://www.clubimate.com/support/JASJAM/ROM/JASJAM_WWE_1.20.305.104.zip
Now what shall I do since I have no connection to copy the file to my PPC.
Appreciate your kind support in advance.
Naser
>>do you have a storage card?
Yes, I have 2GB Storage card.
>>can you get the latest rom from iMate?
I went to clubimate.com and I downloaded the latest Rom from :
http://www.clubimate.com/support/JASJAM/ROM/JASJAM_WWE_1.20.305.104.zip
Now what shall I do since I have no connection to copy the file to my PPC.
Appreciate your kind support in advance.
Naser
Great
Now extract your exe until you find a file i believe
ruu_signed.nbh
Now extract your exe until you find a file i believe
ruu_signed.nbh
ASKER
I extract it, and I found this:
JASJAM_WWE_1.20.305.104.ex e but not as you mentioned ruu_signed.nbh.
JASJAM_WWE_1.20.305.104.ex
ok now rename that file to HERMING.nbh and copy that to the root of the SD Card. Reply when you are done
After that..
hold Ok button on left side and POWER button at same time and stick with stylus in RESET on bottom
You should see the screen pictured on the left, confirm flashing on screen by pressing the power button.
Flashing might hang after some time but this is normal. Just wait. Complete flash takes about 30 minutes, so check your battery or connect to charger before the flashing process starts.
hold Ok button on left side and POWER button at same time and stick with stylus in RESET on bottom
You should see the screen pictured on the left, confirm flashing on screen by pressing the power button.
Flashing might hang after some time but this is normal. Just wait. Complete flash takes about 30 minutes, so check your battery or connect to charger before the flashing process starts.
ASKER
I renamed the file as per your instructions, and then copied to the root of the SD card but when I start copying it says it will convert the file, I just ignored the warning message and continue, Please let me know If I have to stop, I'll wait for your answer before I go to the next step.
yes let it continue and follow my next step....
If this doesnt work then your Hardware has been fried :(
I hope you are under warranty from iMate (I think you have one year from them)
I hope you are under warranty from iMate (I think you have one year from them)
ASKER
I connect it to my PC using a USB Cable, and Yes, you are right, Now I can see the screen pictured on the left, confirm flashing on screen it has different colors RED, Green, Blue, White colrs and in the red side it says
HERM100
IPL-1.00
HERM100
SPL-1.10.oli
and at the bottom side (in the white color) I see the word Serial
HOPE that this is a sign that it will works.
HERM100
IPL-1.00
HERM100
SPL-1.10.oli
and at the bottom side (in the white color) I see the word Serial
HOPE that this is a sign that it will works.
ASKER
I give it 50 min till now, What should I expect after finishing the falsh, does it will re-boot automatically, Or I have to RESET it my self?
does it say flash done?
ASKER
No, Unfortunately
A)your file is named herming.nbh?
b)the card is inserted?
c) you "hold Ok button on left side and POWER button at same time and stick with stylus in RESET on bottom"
d) it said to press enter or something to begin flashing?
b)the card is inserted?
c) you "hold Ok button on left side and POWER button at same time and stick with stylus in RESET on bottom"
d) it said to press enter or something to begin flashing?
ASKER
>>A)your file is named herming.nbh?
Yes
b)the card is inserted?
Yes
>>c) you "hold Ok button on left side and POWER button at same time and stick with stylus in RESET on bottom"
Yes
>>d) it said to press enter or something to begin flashing?
No, instead it start with the multi color screen as I mentioned in my above post (ID:20073815)
Yes
b)the card is inserted?
Yes
>>c) you "hold Ok button on left side and POWER button at same time and stick with stylus in RESET on bottom"
Yes
>>d) it said to press enter or something to begin flashing?
No, instead it start with the multi color screen as I mentioned in my above post (ID:20073815)
ASKER
When I reset it using stylus I get the same original message:
Select KITL Transport:
USB KITL
Ethernet KITL
Select KITL Mode:
Active
Passive
M 05
S 04
B 06 D 3.22.0.0
Select KITL Transport:
USB KITL
Ethernet KITL
Select KITL Mode:
Active
Passive
M 05
S 04
B 06 D 3.22.0.0
ASKER CERTIFIED SOLUTION
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ASKER
Greeting Mikal613,
Although that didn't fix my problem, but I'll reward you the points for your great efforts and support, As for my I-Mate, I'll send it to the provider to claim my warrenty.
Once again Thanks for your great support.
Regards,
Naser
Although that didn't fix my problem, but I'll reward you the points for your great efforts and support, As for my I-Mate, I'll send it to the provider to claim my warrenty.
Once again Thanks for your great support.
Regards,
Naser
can you get the latest rom from iMate?