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I-Mate Crashed with error message "Select KITL Transport"

Posted on 2007-10-12
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Last Modified: 2013-12-21
My PPC is I-Mate JasJam

I keep getting white screen with the following message:
Select KITL Transport:

    USB KITL
    Ethernet KITL


Select KITL Mode:

    Active
    Passive




M    05
S    04
B    06        D 3.22.0.0

This is happened after it has been dropped in a liquid, I take it off and dry it with a alcoholic tissue, and then I take off the battery, and all its Parts, and SIM, SD Cards

Please Advice.

Naser
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Question by:Naser Gabaj
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18 Comments
 
LVL 48

Expert Comment

by:Mikal613
ID: 20072048
do you have a storage card?
can you get the latest rom from iMate?
0
 
LVL 15

Author Comment

by:Naser Gabaj
ID: 20072967
Greeting Mikal613


>>do you have a storage card?
Yes, I have 2GB Storage card.

>>can you get the latest rom from iMate?
I went to clubimate.com and I downloaded the latest Rom from :

http://www.clubimate.com/support/JASJAM/ROM/JASJAM_WWE_1.20.305.104.zip

Now what shall I do since I have no connection to copy the file to my PPC.

Appreciate your kind support in advance.

Naser
0
 
LVL 48

Expert Comment

by:Mikal613
ID: 20073449
Great

Now extract your exe until you find a file i believe

ruu_signed.nbh
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LVL 15

Author Comment

by:Naser Gabaj
ID: 20073594
I extract it, and I found this:
JASJAM_WWE_1.20.305.104.exe but not as you mentioned ruu_signed.nbh.

0
 
LVL 48

Expert Comment

by:Mikal613
ID: 20073604
ok now rename that file to HERMING.nbh  and copy that to the root of the SD Card. Reply when you are done
0
 
LVL 48

Expert Comment

by:Mikal613
ID: 20073613
After that..
hold Ok button on left side and POWER button at same time and stick with stylus in RESET on bottom

You should see the screen pictured on the left, confirm flashing on screen by pressing the power button.
Flashing might hang after some time but this is normal. Just wait. Complete flash takes about 30 minutes, so check your battery or connect to charger before the flashing process starts.
0
 
LVL 15

Author Comment

by:Naser Gabaj
ID: 20073650
I renamed the file as per your instructions, and then copied to the root of the SD card but when I start copying it says it will convert the file, I just ignored the warning message and continue, Please let me know If I have to stop, I'll wait for your answer before I go to the next step.
0
 
LVL 48

Expert Comment

by:Mikal613
ID: 20073724
yes let it continue and follow my next step....
0
 
LVL 48

Expert Comment

by:Mikal613
ID: 20073733
If this doesnt work then your Hardware has been fried :(

I hope you are under warranty from iMate (I think you have one year from them)
0
 
LVL 15

Author Comment

by:Naser Gabaj
ID: 20073815
I connect it to my PC using a USB Cable, and Yes, you are right, Now I can see the screen pictured on the left, confirm flashing on screen it has different colors RED, Green, Blue, White colrs and in the red side it says

HERM100
IPL-1.00

HERM100
SPL-1.10.oli

and at the bottom side (in the white color) I see the word Serial

HOPE that this is a sign that it will works.
0
 
LVL 15

Author Comment

by:Naser Gabaj
ID: 20073916
I give it 50 min till now, What should I expect after finishing the falsh, does it will re-boot automatically, Or I have to RESET it my self?
0
 
LVL 48

Expert Comment

by:Mikal613
ID: 20074167
does it say flash done?
0
 
LVL 15

Author Comment

by:Naser Gabaj
ID: 20074253
No, Unfortunately
0
 
LVL 48

Expert Comment

by:Mikal613
ID: 20074273
A)your file is named herming.nbh?
b)the card is inserted?
c) you  "hold Ok button on left side and POWER button at same time and stick with stylus in RESET on bottom"

d) it said to press enter or something to begin flashing?

0
 
LVL 15

Author Comment

by:Naser Gabaj
ID: 20074290
>>A)your file is named herming.nbh?
Yes

b)the card is inserted?
Yes

>>c) you  "hold Ok button on left side and POWER button at same time and stick with stylus in RESET on bottom"
Yes

>>d) it said to press enter or something to begin flashing?
No, instead it start with the multi color screen as I mentioned in my above post (ID:20073815)
0
 
LVL 15

Author Comment

by:Naser Gabaj
ID: 20074295
When I reset it using stylus I get the same original message:

Select KITL Transport:

    USB KITL
    Ethernet KITL


Select KITL Mode:

    Active
    Passive




M    05
S    04
B    06        D 3.22.0.0
0
 
LVL 48

Accepted Solution

by:
Mikal613 earned 2000 total points
ID: 20074380
0
 
LVL 15

Author Comment

by:Naser Gabaj
ID: 20136752
Greeting Mikal613,

Although that didn't fix my problem, but I'll reward you the points for your great efforts and support, As for my I-Mate, I'll send it to the provider to claim my warrenty.

Once again Thanks for your great support.

Regards,

Naser
0

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