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I-Mate Crashed with error message "Select KITL Transport"

My PPC is I-Mate JasJam

I keep getting white screen with the following message:
Select KITL Transport:

    USB KITL
    Ethernet KITL


Select KITL Mode:

    Active
    Passive




M    05
S    04
B    06        D 3.22.0.0

This is happened after it has been dropped in a liquid, I take it off and dry it with a alcoholic tissue, and then I take off the battery, and all its Parts, and SIM, SD Cards

Please Advice.

Naser
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Naser Gabaj
Asked:
Naser Gabaj
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1 Solution
 
Mikal613Commented:
do you have a storage card?
can you get the latest rom from iMate?
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Naser GabajE&P Senior Software SpecialistAuthor Commented:
Greeting Mikal613


>>do you have a storage card?
Yes, I have 2GB Storage card.

>>can you get the latest rom from iMate?
I went to clubimate.com and I downloaded the latest Rom from :

http://www.clubimate.com/support/JASJAM/ROM/JASJAM_WWE_1.20.305.104.zip

Now what shall I do since I have no connection to copy the file to my PPC.

Appreciate your kind support in advance.

Naser
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Mikal613Commented:
Great

Now extract your exe until you find a file i believe

ruu_signed.nbh
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Naser GabajE&P Senior Software SpecialistAuthor Commented:
I extract it, and I found this:
JASJAM_WWE_1.20.305.104.exe but not as you mentioned ruu_signed.nbh.

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Mikal613Commented:
ok now rename that file to HERMING.nbh  and copy that to the root of the SD Card. Reply when you are done
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Mikal613Commented:
After that..
hold Ok button on left side and POWER button at same time and stick with stylus in RESET on bottom

You should see the screen pictured on the left, confirm flashing on screen by pressing the power button.
Flashing might hang after some time but this is normal. Just wait. Complete flash takes about 30 minutes, so check your battery or connect to charger before the flashing process starts.
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Naser GabajE&P Senior Software SpecialistAuthor Commented:
I renamed the file as per your instructions, and then copied to the root of the SD card but when I start copying it says it will convert the file, I just ignored the warning message and continue, Please let me know If I have to stop, I'll wait for your answer before I go to the next step.
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Mikal613Commented:
yes let it continue and follow my next step....
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Mikal613Commented:
If this doesnt work then your Hardware has been fried :(

I hope you are under warranty from iMate (I think you have one year from them)
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Naser GabajE&P Senior Software SpecialistAuthor Commented:
I connect it to my PC using a USB Cable, and Yes, you are right, Now I can see the screen pictured on the left, confirm flashing on screen it has different colors RED, Green, Blue, White colrs and in the red side it says

HERM100
IPL-1.00

HERM100
SPL-1.10.oli

and at the bottom side (in the white color) I see the word Serial

HOPE that this is a sign that it will works.
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Naser GabajE&P Senior Software SpecialistAuthor Commented:
I give it 50 min till now, What should I expect after finishing the falsh, does it will re-boot automatically, Or I have to RESET it my self?
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Mikal613Commented:
does it say flash done?
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Naser GabajE&P Senior Software SpecialistAuthor Commented:
No, Unfortunately
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Mikal613Commented:
A)your file is named herming.nbh?
b)the card is inserted?
c) you  "hold Ok button on left side and POWER button at same time and stick with stylus in RESET on bottom"

d) it said to press enter or something to begin flashing?

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Naser GabajE&P Senior Software SpecialistAuthor Commented:
>>A)your file is named herming.nbh?
Yes

b)the card is inserted?
Yes

>>c) you  "hold Ok button on left side and POWER button at same time and stick with stylus in RESET on bottom"
Yes

>>d) it said to press enter or something to begin flashing?
No, instead it start with the multi color screen as I mentioned in my above post (ID:20073815)
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Naser GabajE&P Senior Software SpecialistAuthor Commented:
When I reset it using stylus I get the same original message:

Select KITL Transport:

    USB KITL
    Ethernet KITL


Select KITL Mode:

    Active
    Passive




M    05
S    04
B    06        D 3.22.0.0
0
 
Naser GabajE&P Senior Software SpecialistAuthor Commented:
Greeting Mikal613,

Although that didn't fix my problem, but I'll reward you the points for your great efforts and support, As for my I-Mate, I'll send it to the provider to claim my warrenty.

Once again Thanks for your great support.

Regards,

Naser
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