Firefox cannot find Dymo components (URGENT)
Posted on 2007-10-12
Using Firefox w/WinXP SP2:
Build identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:188.8.131.52) Gecko/2007091417 Firefox/184.108.40.206
We are using a Dymo LabelWriter330. Our web application is designed to use Firefox to print shipping labels for orders drawn from our web site's database. This was working previously. The computer used for this job was dying, so we replaced it. After reinstalling Firefox, the Dymo printer software (220.127.116.11), and the Dymo SDK, I use their .xpi installation to (presumably) install the components. Firefox returns this:
TypeError: Components.classes['@dymo.com/sdk/nsDymoAddIn;1'] has no properties
I've tried it with nsDymoAddin and nsIDymoAddin. I've verified that the print capability works from IE. When I install the xpi, two files are created in Firefox's "components" folder: dymo.dll and IDymo.xpt.
The urgency is for Monday morning's orders, which will need shipping labels. I will have access to the equipment during the weekend. Any ideas or suggestions will be entertained.