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Cant print from Adobe CS3 after upgrade

Posted on 2007-10-12
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Last Modified: 2010-04-25
We just upgraded to Adobe CS3 and now on one of our Macs we cannot print to our Xerox Fiery or other printers through CS3. Other programs are fine. The other Macs in the office can print just fine. Any ideas? We have spoke to Adobe and Xerox and no help has been found.

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Question by:hausen4u
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Expert Comment

by:strung
ID: 20071133
Have you tried repairing permissions using Disk Utility?

What version of the OS is the recalcitrant Mac running?
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Author Comment

by:hausen4u
ID: 20074389
OS is 10.4

We completely reinstalled the operating system after this printing trouble started with Adobe's software.

Would we still need to run the repair?

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Expert Comment

by:strung
ID: 20074421
Yes. Just open Disk Utility in the \Applications\Utilties folder and run Repair Permissions.
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by:hausen4u
ID: 20085635
Well we ran the repair permissions twice and still no help.
It is a bit of a puzzle. All the other macs can print fine from the Adobe products after upgrading from CS2 to CS3, but this one just refuses.
Any other suggestions woudl be appreciated.
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hausen4u earned 0 total points
ID: 20208250
Well we should call this question closed out.
No solution has come forth.
thanks
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