HP x4000 will not boot Maxtor U320 SCSI after Cloning
Posted on 2007-10-12
I have two matching Hp x4000 dual XEON systems one of which is running out of disk space on the C: primary FAT32 partition. I have attempted to clone the existing 73 Gig Maxtor V U320 SCSI drive to a Maxtor V U320 147 Gig drive (same drive - larger) to gain more space for the operating system etc. I have tried Acronis True Image v10 and then v11 several times using both the automatic mode and manually and mapping the partitions either proportionally or as "same size". The original system shipped with Win 2000 Pro and a 36 Gig Maxtor Atlas III SCSI drive andI I cloned that drive to the current one using Drive Copy 4.0. Earlier this year I installed Windows XP Pro Upgrade over Windows 2000 and everything works just fine. All I had to do was update the Laserjet 4 driver.
The installed drive's partitions contain a FAT16 HP Utilities hidden partition which employs their idea of pre-boot hardware checks and their version of e-Diagnostics which is a tool for communication web based problems/solutions with their support people. The system is long out of warranty and that's not going to be used. But the cloning process copies that "primary" partition anyway because it is necessary for initial checks and posts. My C: partition is FAT32 and the rest are logical NTFS. The latest version of their Utiilities ahs been installed and so has the latest BIOS which is HP US16 and a modified Phoenix Bios for a Tyan 2603 Thunder dual XEON motherboard (no, you can't flash a BIOS from them). The HP/Phoenix BIOS is XP compatible but has not been re-flashed since installing XP over Win 2000, and I have not had to.
I am not networked to a server, but have a NIC card, US Robotics cable modem and router for both systems. I also use a Belkin electronic printer switcher to switch among 4 printers, (not manual switching). The systems also are connected to Kurta drawing tablets via a 9600 baud serial interface. I have an Adaptec DUO USB2/Firewire card installed and an extended USB2 4 port powered adapter running off the Adaptec DUO. Logitech MX300 Mouse (wired), Sony GDM-F500R monitor, 3DLabs Wildcat IV 7110 graphic card, 2 Gig RDram memory, Maxtor Atlas III 73 Gig second drive on SCSI ID(1) and on one system an HP 6100 SCSI scanner, and on one system a Maxtor 300 Gig USB2 One-Touch backup drive. The computer I am doing the cloning operation on is not connected to the scanner or the backup drive.
During the cloning process, all background programs including Norton Internet Security and UniBlue Spyware were running. The cloning operation simply involved pulling out the secondary drive, installing a new sealed unformatted Maxtor drive and pinning it to SCSI ID(1). The original drive is SCSI ID(0). After cloning, the system is shut down, the pin on the destination drive is pulled to reset it's ID to (0), and the system is reconnected with that drive. Then I power on and on startup, it goes through the usual hardware /ROM Bios checks showing me a screen that has detected the LSI U160 drive controllers ( 2 port SCSI) and that the Maxtor drive is "there". Then it flashes a screen I can't read of the detected hardware and goes into the HP Utilities portion on the hidden partition and presents a blinking cursor (5 second timer) that normally precedes another 5 second timer which offers the option to hit F10 and configure SCSI controller/drive options. If one does not do that, then the normal sequence is to boot on into the 30 second timer to pick the operating system. And, normally, one can just hit any key and the system boots on into the Windows XP splash and squence for continuing the boot-up there.
With the cloned drive installed, the system gets through the 5 second cursor blinking after the hardware checks and then pops up HP's e-Diagnostics menu which is launching out of the hidden partition. Apparently, there is something about the presence of the new drive the hardware check does not like. I see no error messages at all, it just goes to the e-Diagnostics menu and I cannot continue. I have run the e-Diagnostics and printed the report. There is nothing in the report that is abnormal, no conflicting IRQ's or anything that would indicate a problem. Acronis support has asked me to run their Acronis Report tool with both drives installed to see what my system and the results of cloning look like. I submitted that and a detailed letter of my experiences nearly two weeks ago and have not heard from them since despite my pleading. So that's probably a lost cause. My Drive Copy 4.0 box has a little note there that says Drive Copy supports XP and drives up to 80 Gig in size. Sadly, it does not say whether that is the source drive or the destination drive. Various submittals on forums suggest Drive Copy will not work with XP, so I have not tried that yet. However, when re-pinning the drive back to (1) and rebooting with it and the original drive installed, things boot up fine again and I can brouse through the cloned drive with Partition Magic and see that everything was cloned with some slight differential in partition sizes (just a few megs.). The HP Utility partition clone was exact in size.
What's the problem here? I've searched forums and white papers and Microsoft's pages for days and can find nothing to guide me any further. I'm getting kicked out of the boot sequence before ever arriving at Windows XP. Thanks for any comments!