Mail forwarding to external account in SBS 2003,EXchange 2003

Posted on 2007-10-13
Last Modified: 2012-08-14
In SBS 2003 with Exchange 2003, I have a user on which two pop accounts r downloaded. I need to forward the mails from either of or both the accounts to an external gmail account.

I had asked the question and recd the following solution:-

'You need to create in Ad new object named Contact (exchange enabled), with SMTP address - your GMAIL account, and then from your AD\Exchange user in properties of it Exchange Account, configure Forward to  - and choose your contact. Also mark deliver to user and forward to remote.'

I did the following:-

I have added a Contact object in A/D with smtp of my gmail address. In teh user exchange general delivery options,I have modifyed forward to the contact object. I have also amended the checkbox to forward and deliver to mailbox.

However,the message arrives in my mailbox but is not forwarding to my gmail account??

Pls assist and advise thks.

I have also restarted alle xchange services!!Do I need to restart server?
Question by:Amritash
    LVL 28

    Expert Comment

    Here is a more detailed step by step ensure you have followed all the steps

        * Open Active Directory Users and Computers (ADUC) and create a contact that has an SMTP address of your external address (e.g.,

        * Go into the Properties of your user account in ADUC, select the Exchange General tab and click the Delivery Options button.

        * In the Forwarding Address section, select the Forward To option, click the Modify button and type the name of the contact that you just created in the first step. (Note that a full cycle of the Recipient Update Service (RUS) must occur before this contact will appear in the list. You might need to wait 15 minutes for this to happen unless you force it manually.)

        * Check the Deliver Messages to Both Forwarding Address and Mailbox option if you want to keep a copy of forwarded messages in your Inbox.

    Once you complete the preceding steps, you may want to hide the contact from the Exchange Server/Microsoft Outlook address list so that other users on your network cannot see your personal address information. Configure this from the Exchange Advanced tab of your account property sheet.
    LVL 58

    Expert Comment

    Where are the POP accounts configured? If you're using the SBS POP3 connector (so they are routinely checked by the SBS) then your setup sounds OK. However, if the POP3 accounts are configured locally in Outlook's Email Accounts section, the mail is not being handled by Microsoft Exchange on the SBS and therefore will not be forwarded.

    If they're in the SBS POP3 connector, this won't be a problem, otherwise, this will be. ;-)


    Author Comment

    What is suggested is exactly the  procedure I have follwoed. Yet the mail is not forwarding??

    Can u pls assist.Thks ina dvance.
    LVL 5

    Expert Comment

    " Login to your OWA
    " Select the Rules link on the bottom left pane.
    " Click New&
    " Type the Rule Name
    " Select Forward it to and then type the forwarding email address
    " If necessary, check mark Keep a copy in my Inbox
    " Click Save and Close.
    Note: All forwarded emails will show your name in the FROM field with FW: in the subject line followed by the original subject .You can also forward your Domain emails to multiple email addresses separated by a semicolon in Forward it to field

    Author Comment

    This is still not working??
    LVL 5

    Accepted Solution

    In Exchange System Manager, go to Global settings > Internet messaging format. Right click on Default domain and go to properties, then click on  Advanced, and make sure "allow auto forward" is turned on.

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