Posted on 2007-10-13
Last Modified: 2013-12-11
Got an HP laptop  with a problem with the battery not charging
I replaced the pwer supply and bought a new battery but it just powers up and doesnt charge the battery  can you help?
Question by:conwyman
    LVL 32

    Expert Comment

    Is center pin in DC jack missing or loose?
    LVL 91

    Expert Comment

    Do you see on the laptop an indicator light that the AC adapter is present?
    can you confirm the AC adaptor works ok?  test on another laptop, or measure the output with a voltmeter
    other than that, you may have a bad power section in the laptop
    you can always contact hp in an online chat with your problem too :

    Author Comment

    the lights work showing power is getting in  but when i discontact the power lead the power goes off
    i cant see anything wrong inside  the adapter doesnt seem loose
    but in the power options it shows no charge getting to the battery
    LVL 91

    Accepted Solution

    you can run the battery calibrator for your model - check on the hp site

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