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BATTERY NOT CHARGING ON LAPTOP

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Last Modified: 2013-12-11
hI
Got an HP laptop  with a problem with the battery not charging
I replaced the pwer supply and bought a new battery but it just powers up and doesnt charge the battery  can you help?
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Commented:
Is center pin in DC jack missing or loose?
CERTIFIED EXPERT
Distinguished Expert 2019

Commented:
Do you see on the laptop an indicator light that the AC adapter is present?
can you confirm the AC adaptor works ok?  test on another laptop, or measure the output with a voltmeter
other than that, you may have a bad power section in the laptop
you can always contact hp in an online chat with your problem too :
http://welcome.hp.com/country/us/en/contact/chat_1.html

Author

Commented:
the lights work showing power is getting in  but when i discontact the power lead the power goes off
i cant see anything wrong inside  the adapter doesnt seem loose
but in the power options it shows no charge getting to the battery
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Distinguished Expert 2019
Commented:
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