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EXCHANGE Information Stores fail to open after restore (Diaster Recovery)

Posted on 2007-10-13
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Last Modified: 2011-04-14
I have an EXCHANGE 2000 server which I had to rebuild due to a lost array configuration. The server has been rebuilt from backup tapes. I am including the eventlog showing the errors for one of the stores/public folder; all the other stores are the same at the end of this post. I can start Exchange System Manager if that helps.

It seems to say that I am missing a log file  E01.log. Is there a way I can bypass this? I have restored all log files but they start at like E010BA8B.  How can I get exchange to use this as the first log file???

It isn't as simple as renaming the files is it?  What is the correct action to take from this point?

Thanks in Advance



Event Type:      Information
Event Source:      ESE
Event Category:      General
Event ID:      101
Date:            14/10/2007
Time:            9:56:03 AM
User:            N/A
Computer:      SVEXCHANGE
Description:
Information Store (2944) The database engine
stopped.
For more information, click
http://www.microsoft.com/contentredirect.asp.

Event Type:      Error
Event Source:      ESE
Event Category:      Logging/Recovery
Event ID:      455
Date:            14/10/2007
Time:            9:56:03 AM
User:            N/A
Computer:      SVEXCHANGE
Description:
Information Store (2944)
c3421973-3a9a-4f24-94d0-f19bacec8df5: Error -1811
(0xfffff8ed) occurred while opening logfile
D:\Exchsrvr\STORE-2\E02.log.
For more information, click
http://www.microsoft.com/contentredirect.asp.

Event Type:      Information
Event Source:      ESE
Event Category:      General
Event ID:      102
Date:            14/10/2007
Time:            9:56:03 AM
User:            N/A
Computer:      SVEXCHANGE
Description:
Information Store (2944)
c3421973-3a9a-4f24-94d0-f19bacec8df5: The database
engine started a new instance (0).
For more information, click
http://www.microsoft.com/contentredirect.asp.

Event Type:      Information
Event Source:      ESE
Event Category:      General
Event ID:      100
Date:            14/10/2007
Time:            9:56:03 AM
User:            N/A
Computer:      SVEXCHANGE
Description:
Information Store (2944) The database engine
6.00.6556.0000 started.
For more information, click
http://www.microsoft.com/contentredirect.asp.

Event Type:      Error
Event Source:      MSExchangeIS
Event Category:      General
Event ID:      9518
Date:            14/10/2007
Time:            9:56:03 AM
User:            N/A
Computer:      SVEXCHANGE
Description:
Error Current log file missing starting Storage
Group
/DC=ORG/DC=STORE/CN=CONFIGURATION/CN=SERVICES/CN=MI
CROSOFT EXCHANGE/CN=MY COMPANY/CN=ADMINISTRATIVE
GROUPS/CN=FIRST ADMINISTRATIVE
GROUP/CN=SERVERS/CN=SVEXCHANGE/CN=INFORMATIONSTORE/
CN=STORE-1 on the Microsoft Exchange Information
Store.
<NULL>.
For more information, click
http://www.microsoft.com/contentredirect.asp.

Event Type:      Error
Event Source:      MSExchangeIS
Event Category:      General
Event ID:      9518
Date:            14/10/2007
Time:            9:56:03 AM
User:            N/A
Computer:      SVEXCHANGE
Description:
Error Current log file missing starting Storage
Group
/DC=ORG/DC=STORE/CN=CONFIGURATION/CN=SERVICES/CN=MI
CROSOFT EXCHANGE/CN=MY COMPANY/CN=ADMINISTRATIVE
GROUPS/CN=FIRST ADMINISTRATIVE
GROUP/CN=SERVERS/CN=SVEXCHANGE/CN=INFORMATIONSTORE/
CN=STORE-1 on the Microsoft Exchange Information
Store.
Storage Group - Initialization of Jet failed.
For more information, click
http://www.microsoft.com/contentredirect.asp.


Event Type:      Error
Event Source:      ESE
Event Category:      Logging/Recovery
Event ID:      455
Date:            14/10/2007
Time:            9:56:03 AM
User:            N/A
Computer:      SVEXCHANGE
Description:
Information Store (2944)
a0250c2f-bc73-4f50-8ecf-f33ce840087f: Error -1811
(0xfffff8ed) occurred while opening logfile
d:\Exchsrvr\STORE-1\E01.log.
For more information, click
http://www.microsoft.com/contentredirect.asp.

Event Type:      Error
Event Source:      ESE
Event Category:      Logging/Recovery
Event ID:      455
Date:            14/10/2007
Time:            9:56:03 AM
User:            N/A
Computer:      SVEXCHANGE
Description:
Information Store (2944)
a0250c2f-bc73-4f50-8ecf-f33ce840087f: Error -1811
(0xfffff8ed) occurred while opening logfile
d:\Exchsrvr\STORE-1\E01.log.
For more information, click
http://www.microsoft.com/contentredirect.asp.

Event Type:      Information
Event Source:      ESE
Event Category:      General
Event ID:      102
Date:            14/10/2007
Time:            9:56:02 AM
User:            N/A
Computer:      SVEXCHANGE
Description:
Information Store (2944)
a0250c2f-bc73-4f50-8ecf-f33ce840087f: The database
engine started a new instance (0).
For more information, click
http://www.microsoft.com/contentredirect.asp.

Event Type:      Information
Event Source:      ESE
Event Category:      General
Event ID:      100
Date:            14/10/2007
Time:            9:56:02 AM
User:            N/A
Computer:      SVEXCHANGE
Description:
Information Store (2944) The database engine
6.00.6556.0000 started.
For more information, click
http://www.microsoft.com/contentredirect.asp.

Event Type:      Information
Event Source:      ESE BACKUP
Event Category:      General
Event ID:      905
Date:            14/10/2007
Time:            9:56:02 AM
User:            N/A
Computer:      SVEXCHANGE
Description
Information Store (2944) Server registered:
Microsoft Exchange Server / Microsoft Information
Store (callback DLL mdbrest.dll, flags 0x103).
For more information, click
http://www.microsoft.com/contentredirect.asp.

Event Type:      Information
Event Source:      MSExchangeIS
Event Category:      Virus Scanning
Event ID:      9580
Date:            14/10/2007
Time:            9:56:02 AM
User:            N/A
Computer:      SVEXCHANGE
Description:
Virus scanning is enabled but diagnostic logging
for 'Virus Scanning' category is turned  off. To
see diagnostic events related to virus scanning,
increase logging level for 'Virus Scanning'
category using Exchange System Manager.
For more information, click
http://www.microsoft.com/contentredirect.asp.

Event Type:      Information
Event Source:      EXCDO
Event Category:      General
Event ID:      8246
Date:            14/10/2007
Time:            9:56:01 AM
User:            N/A
Computer:      SVEXCHANGE
Description:
Calendaring agent has successfully started the
background thread.
For more information, click
http://www.microsoft.com/contentredirect.asp.

Event Type:      None
Event Source:      EXCDO
Event Category:      General
Event ID:      8195
Date:            14/10/2007
Time:            9:56:01 AM
User:            N/A
Computer:      SVEXCHANGE
Description:
Calendaring agent is initialized successfully.
For more information, click
http://www.microsoft.com/contentredirect.asp.


Event Type:      Information
Event Source:      EXOLEDB
Event Category:      General
Event ID:      100
Date:            14/10/2007
Time:            9:56:01 AM
User:            N/A
Computer:      SVEXCHANGE
Description:
Microsoft Exchange OLEDB has successfully started.
For more information, click
http://www.microsoft.com/contentredirect.asp.


Event Type:      Error
Event Source:      MSExchangeFBPublish
Event Category:      General
Event ID:      8197
Date:            14/10/2007
Time:            9:55:25 AM
User:            N/A
Computer:      SVEXCHANGE
Description:
Error initializing session for virtual machine
SVEXCHANGE. The error number is 0x8004011d. Make
sure Microsoft Exchange Store is running.
For more information, click
http://www.microsoft.com/contentredirect.asp.
0
Comment
Question by:vifmadmin
  • 6
  • 3
9 Comments
 
LVL 12

Accepted Solution

by:
Network_Data_Support earned 1500 total points
ID: 20073282
0
 

Author Comment

by:vifmadmin
ID: 20073344
Thanks for that information.
I have restored the databases but now get the message in th eventlog...  Information Store (2944) Database recovery/restore failed with unexpected error -515.
0
 

Author Comment

by:vifmadmin
ID: 20073450
I am using Window 2000 server and NTBACK to do my backup and restores.
It seems to be processing the transacting logs fine and then abends.
Here is the messages logged in the eventlog.

Event Type:      Information
Event Source:      ESE
Event Category:      Logging/Recovery
Event ID:      301
Date:            14-10-2007
Time:            7:08:54 PM
User:            N/A
Computer:      SVEXCHANGE
Description:
Information Store (4528) 4c34a804-0cc1-42bd-a1d6-7bca16fb73de: The database engine has begun replaying logfile D:\Exchsrvr\STORE-4\E0009883.log.

For more information, click http://www.microsoft.com/contentredirect.asp.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

Event Type:      Error
Event Source:      ESE
Event Category:      Logging/Recovery
Event ID:      619
Date:            14-10-2007
Time:            7:08:54 PM
User:            N/A
Computer:      SVEXCHANGE
Description:
Information Store (4528) Attempted to attach database 'E:\Exchsrvr\STORE-4\INFO Imaging.edb' but it is a database restored from a backup set on which hard recovery was not started or did not complete successfully.

For more information, click http://www.microsoft.com/contentredirect.asp.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.


Event Type:      Error
Event Source:      ESE
Event Category:      Logging/Recovery
Event ID:      454
Date:            14-10-2007
Time:            7:08:54 PM
User:            N/A
Computer:      SVEXCHANGE
Description:
Information Store (4528) Database recovery/restore failed with unexpected error -544.
For more information, click http://www.microsoft.com/contentredirect.asp.
For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.


Event Type:      Information
Event Source:      ESE
Event Category:      General
Event ID:      101
Date:            14-10-2007
Time:            7:08:54 PM
User:            N/A
Computer:      SVEXCHANGE
Description:
Information Store (4528) The database engine stopped.
For more information, click http://www.microsoft.com/contentredirect.asp.
For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.


Event Type:      Error
Event Source:      MSExchangeIS
Event Category:      General
Event ID:      9518
Date:            14-10-2007
Time:            7:08:54 PM
User:            N/A
Computer:      SVEXCHANGE
Description:
Error 0xfffffde0 starting Storage Group /DC=ORG/DC=STORE/CN=CONFIGURATION/CN=SERVICES/CN=MICROSOFT EXCHANGE/CN=MY COMPANY/CN=ADMINISTRATIVE GROUPS/CN=FIRST ADMINISTRATIVE GROUP/CN=SERVERS/CN=SVEXCHANGE/CN=INFORMATIONSTORE/CN=STORE-4 on the Microsoft Exchange Information Store.
Storage Group - Initialization of Jet failed.
For more information, click http://www.microsoft.com/contentredirect.asp.
For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

Event Type:      Error
Event Source:      MSExchangeSA
Event Category:      MAPI Session
Event ID:      9175
Date:            14-10-2007
Time:            7:09:45 PM
User:            N/A
Computer:      SVEXCHANGE
Description:
The MAPI call 'OpenMsgStore' failed with the following error:
The Microsoft Exchange Server computer is not available.  Either there are network problems or the Microsoft Exchange Server computer is down for maintenance.
The MAPI provider failed.
Microsoft Exchange Server Information Store
ID no: 8004011d-0526-00000000
For more information, click http://www.microsoft.com/contentredirect.asp.
For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
0
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LVL 12

Expert Comment

by:Network_Data_Support
ID: 20074145
are you perfoming a hard recovery?
0
 

Author Comment

by:vifmadmin
ID: 20074553
I restore using NTBACKUP and have set the "Last Backup Set" option on. I believe that this is a Hard recovery.
My backups comprise of full backups of each storage group, hence four backups. I run the restores individually for each restore with the "Last Backup set" option checked.  Is this wrong?? Should I only set this option for the last Storage Group I wish to restore??
0
 
LVL 12

Assisted Solution

by:Network_Data_Support
Network_Data_Support earned 1500 total points
ID: 20074746
no if you are running them indivdually you will need to replay the logs on them all.

i have recovered an umountable database using eseutil /p  but it is a last resort and took a long time to complete the repair but it depends on the size of the database. but as i say it is a last resort.

Eseutil /p will attempt to repair a corrupted store database

Scenario.  You try to recover a store.edb database.  However it fails, possibly because the corresponding transaction logs are missing.  For example, you may get an error: 'The database files in this storage are inconsistent'.  To gather more information try eseutil /mh.  You determine that the state is inconsistent, after backing up the current database, you try eseutil /p.  Follow up with isinteg -fix.

Another nasty problem is that you cannot backup the store.  The worst cases are errors caused by hardware malfunction.  As a last ditch, do or die measure, you could try eseutil /p.  I was going to say backup before you try, but of course in this particular case, backup is the problem.  How about a little lateral thinking and try to copy the store before you run eseutil /p.
0
 

Author Comment

by:vifmadmin
ID: 20075388
I found the problem.
It was that there were old log files that the recovery was trying to use. As I do full backups these logs were not required and should have been deleted.
The command to use to verify this are eseutil /ml   , eseutil /mh. I could then run the recovery using eseutil /cc.  There was no need for setting the "last set" during the NTBACKUP restore.
0
 

Author Comment

by:vifmadmin
ID: 20077241
Please close this call and add it to the history. Others may fine th esolution benifical.
Allocate half points to Network Data Support for there assistance. There link to http://www.computerperformance.co.uk/exchange2003/exchange2003_eseutil.htm was very helpful.
0
 

Author Closing Comment

by:vifmadmin
ID: 31408159
It provided assistance to enable me to overcome part of my problem
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