DELL 1501 Boot Problems

Posted on 2007-10-14
Last Modified: 2013-11-17
I have a Dell 1501 laptop, only a few months old. My daughter was using it on battery power and it went completely flat. Now if I boot it either with battery power or AC I get a message "Battery not recognised" and it won't continue to boot unless I press F12 and run the Broadcom boot. Although this doesn't actually do anything, it does allow the system to continue booting. I can't find anything wrong with the battery or the AC adapter.
Question by:philreedwa
    LVL 39

    Assisted Solution

    LVL 69

    Assisted Solution

    Boot from AC only remove the battery first then plug in AC.
    Does that help
    LVL 5

    Accepted Solution

    Boot computer without battery till it starts windows then place the battery while computer is running (do not shut it down) and tell me what happens

    Author Comment

    Thanks for all your help. Works fine when battery is removed. Tried recharging overnight and still get problem. Looks like I need a new battery!
    LVL 69

    Expert Comment

    Thanks glad you have resolved this without any problems to your system.


    Write Comment

    Please enter a first name

    Please enter a last name

    We will never share this with anyone.

    Featured Post

    How to run any project with ease

    Manage projects of all sizes how you want. Great for personal to-do lists, project milestones, team priorities and launch plans.
    - Combine task lists, docs, spreadsheets, and chat in one
    - View and edit from mobile/offline
    - Cut down on emails

    In this article we have discussed the manual scenarios to recover data from Windows 10 through some backup and recovery tools which are offered by it.
    In the modern office, employees tend to move around the workplace a lot more freely. Conferences, collaborative groups, flexible seating and working from home require a new level of mobility. Technology has not only changed the behavior and the expe…
    Migrating to Microsoft Office 365 is becoming increasingly popular for organizations both large and small. If you have made the leap to Microsoft’s cloud platform, you know that you will need to create a corporate email signature for your Office 365…
    Here's a very brief overview of the methods PRTG Network Monitor ( offers for monitoring bandwidth, to help you decide which methods you´d like to investigate in more detail.  The methods are covered in more detail in o…

    760 members asked questions and received personalized solutions in the past 7 days.

    Join the community of 500,000 technology professionals and ask your questions.

    Join & Ask a Question

    Need Help in Real-Time?

    Connect with top rated Experts

    12 Experts available now in Live!

    Get 1:1 Help Now