Email Auto Complete has stopped working in Outlook 2003

Posted on 2007-10-15
Last Modified: 2008-01-09

Autocomplete in Outlook 2003 has stopped working? I have checked that the option is enabled  in Tools -Email Options - Advanced Email Options. Was working fine on Friday and no changes were made over the weekend.

Any Ideas? Thanks
Question by:justanicegirl
    LVL 97

    Expert Comment

    Greetings justanicegirl !

    What is the error?  You cannot enable see any names when you click on To field?  You type an address, and Outlook will not remember it next time?

    Autocomplete is compose of Address Book and nickname file.

    l. The nicknames are kept in a NK2 file.  With Outlook close, search for *.NK2 and rename the file.  When Outlook opens, a new one should be created.

    .NK2 file is located in
    C:\Documents and Settings\<user>\Application Data\Microsoft\Outlook folder. It is a hidden file. Go to any folder and select Tools > Folders Options > View. Check "Show hidden files and folders".  Click OK.

    II. Enable Contacts Database As An Email Address Book in Outlook 2003

    1. click Tools > Email Accounts
    2. click on 'View or change existing directories or address books' option.
    3. click 'Next'.
    4. click on 'Add' button > 'Additional Address Books' option.
    5. click 'Next'.
    6. click on the 'Outlook Address Book' option.
    7. click 'Next'.
    8. click on 'Finish' button.

    9. click on the 'Contacts' tab
    10. right-click on the 'Contacts' option on the left-hand side (under 'My
    11. click on the 'Properties' option - see multi-tabbed dialog.
    12. click on the 'Outlook Address Book' tab.
    13. ensure that the 'Show this folder as an e-mail address book' option is
    14. click OK.

    Your Contacts database should now be active as an e-mail address book.

    Hope this helps, war1

    Author Comment

    Hi War1,

    The autocomplete was working fine up until last Friday on the PC. Each time the user enters a name on the TO file it resolved the name to an email address.  

    Creating a new *.NK2 file would mean that

    Author Comment

    Hi War1,

    The autocomplete was working fine up until last Friday on the PC. Each time the user entered a name in the TO file it resolved the name to an email address.

    If the user enters an email address now in the TO field it has to be entered "long text" first time and then the 2nd time it resolves. Auto Complete appears to be working but not for any addresses before Friday? What would cause the *.NK2 file to clear itself? Is it corrupt?

    LVL 97

    Accepted Solution

    Yes, NK2 file got corrupt.  So the new nickname file works. You can input data into To field and it will remember the next time.

    If you want to recover addresses from old NK2 file, did you renamed and not delete the old NK2 file?  If you rename the file, move the file to another folder. Rename it back with NK2 extension. Then use NK2View

    to move the addresses to new NK2 file.

    Featured Post

    How your wiki can always stay up-to-date

    Quip doubles as a “living” wiki and a project management tool that evolves with your organization. As you finish projects in Quip, the work remains, easily accessible to all team members, new and old.
    - Increase transparency
    - Onboard new hires faster
    - Access from mobile/offline

    Join & Write a Comment

    Sorry for my English and Italian screenshots..... Problem: Every Year the number of E-Mails grow dramatically and the space that they take on Exchange Servers or .PST files, grow much more faster, once it was only text, now our E-Mail Archives …
    Granting full access permission allows users to access mailboxes present in their database. By giving full access permission one can open and read the content of any mailbox but cannot send emails from that mailbox.
    This Experts Exchange video Micro Tutorial shows how to tell Microsoft Office that a word is NOT spelled correctly. Microsoft Office has a built-in, main dictionary that is shared by Office apps, including Excel, Outlook, PowerPoint, and Word. When …
    To add imagery to an HTML email signature, you have two options available to you. You can either add a logo/image by embedding it directly into the signature or hosting it externally and linking to it. The vast majority of email clients display l…

    754 members asked questions and received personalized solutions in the past 7 days.

    Join the community of 500,000 technology professionals and ask your questions.

    Join & Ask a Question

    Need Help in Real-Time?

    Connect with top rated Experts

    21 Experts available now in Live!

    Get 1:1 Help Now