Cant send from non primary email for one user
Posted on 2007-10-15
Using a Windows 2000 Domain, Exchange 2000 using Outlook 2003, if I add a new email address, be it for a new domain, sub domain or existing domain, to a one particular user in ADUC and they try to send from it*, they get a NDR, but if I set the new email as the primary email, they can send from it.
* Only a problem when sending to external email addresses.
The odd thing is that other users can send from secondary emails, albeit for addresses belonging to the same domain. (I am yet to test with other domains)
In Outlook, if you type in the secondary email address in the From field in Outlook, it doesnt resolve to their AD Contact, where as other users type in their alternate email addresses and it will resolve to their AD contact.
E.g When you type in a primary or secondary email of an AD user in the From, To or CC fields and click Check names, it will resolve the name. If the address is attached to an AD user, when you double click on the resolved name, it should open a popup called '<Username> Properties' with 5 tabs if its recognised as an AD user, but if not it will open a popup called 'E-mail Properties' with no tabs. In my case, its doing the later despite the fact that the email is attached to an AD user.
The NDR is:
Your message did not reach some or all of the intended recipients.
Sent: 15/10/2007 12:06
The following recipient(s) could not be reached:
email@example.com on 15/10/2007 12:06
You do not have permission to send to this recipient. For assistance, contact your system administrator.