Remote Call forwarding with Avaya Definity PBX
Posted on 2007-10-15
I have an Avaya Definity PBX and want to be able to remotely change the call forwarding #. The class of service is set appropriately to allow me to call forward and I can currently set my phone to call forward by using the *2 option then 9 and the 10-digit number and #2 to cancel. However, I am wanting to be able to change the call forwarding # and option to set when I am not physically at the station. Is this possible? For example, I often times want to change the forwarding # while I am out of the office when I am in an area with bad cell coverage. If I can dial into the pbx and change the forwarding # to one I can be assured of being contacted this will help me considerably on my call support coverage. Thanks.