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pc acquires ip address but can't ping router or internet

pc acquires ip address but can't ping router or internet
connected to netgear router and was working this morning.  Changed routers and second one didn't work so I reverted back to the original and now it will connect, acquire, but then can't ping even the gateway much less anything else.  Repair does not fix.
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william_schubert
Asked:
william_schubert
1 Solution
 
mystics7Commented:
did you try to flush the DNS     ipconfig /flushdns
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that1guy15Commented:
you most likely have the wrong ip address for your default gateway.

From a command prompt type ipconfig /all and it should list the default gateway.

Is the ip of the new router different from the ip of the old router? If so this is your issue. you will need to change the default gateway to the new ip in your dhcp settings
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william_schubertAuthor Commented:
i can ipconfig /release and renew then immediately try to ping the gateway (in this case 192.168.1.1) and it times out...

dns flush didn't work..

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that1guy15Commented:
I assume 192.168.1.1 is the IP address of your new router?
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william_schubertAuthor Commented:
well, yes, actually the old one I went back to.. also I have another wireless that connects just fine.. . so it is something in the laptop
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that1guy15Commented:
so you connected the original router back up and you are still unable to ping it or get to the internet?
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william_schubertAuthor Commented:
right... on this one laptop.. the client's of course...  it will acquire an address but then can't ping the router or anything on the internet.. same router i'm connected to on this pc
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that1guy15Commented:
are you connecting with wireless or cable?

if you are using wireless do you have encryption set up? what about MAC filtering
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Beachdude67Commented:
Do you have ping turned off at the router?
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rgautierCommented:
To make sure we're understanding what you see, can you cut/paste the results from ipconfig /all ?
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william_schubertAuthor Commented:
Thank everyone... turned out to be Intel Wireless Pro software causing the problem.  By disabling it I could connect and get to the internet.  Reenable the Intel Wireless Pro and it was like being firewalled.  Despite being able to acquire an address I could not ping the router, the pc with its own ip address or any internet ip.  Kill the Pro Wireless and connected just fine.  Probably an uninstall/reinstall would have fixed it but client was satisfied as it was.
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Vee_ModCommented:
Closed, 500 points refunded.
Vee_Mod
Community Support Moderator
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