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Network appears to be OK but internet browsers don't work

Internet browsers on one of the computers on my home network have stopped working. Clicking on any bookmark gives the message at the bottom "waiting for..."

Network Magic reports that the internet connection is OK. It lets me run a speed test. Skype connects. Google Earth and iTunes both connect.Everything appears OK, except that neither IE nor Firefox can connect to any web page. This computer is connected to my network via ethernet. Other computers on the same network connect to the internet with no problem.

Help will be appreciated. Thanks!

war1

Greetings bob32256 !

Is it a particular webpage that IE nor Firefox cannot access? If so, the website may be temporarily down.

Check if a firewall is blocking IE or browser connection. Temporarily turn off firewall and test.

Hope this helps, war1

ctbtech

What do you go through to get to the internet? (router/modem) Check your DNS settings. It should all be automatic if you are running DHCP and the other computers work fine.

bob32256

ASKER

IE & Firefox cannot access any webpages. I have tried some of the same pages on other computers and they work fine.

My computers go through a Netgear router which is connected to a cable modem. The computer with the problem connects via ethernet cable. Another computer connects the same way and has no problem. Another connects to the router wirelessly and has no problem.

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war1

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bob32256

ASKER

I hadn't made the connection between the problem and my re-installation of the McAfee security software that my ISP provides. I uninstalled the firewall and personal security parts of McAfee and all now works well. When I have some time, I'll try re-installing both and try to see which settings are causing the problem.

Thanks for your help!

war1

bob, glad you can access websites. Do not run without a firewall for too long. May want to install Windows Firewall for protection for now.

bob32256

ASKER

Reinstalled the McAfee firewall without any problem. Reinstalled the privacy program and the browsers stopped working again - so I uninstalled the privacy program and all seems well. It seems like they could made that program a bit easier to deal with.