Link to home
Start Free TrialLog in
Avatar of latexfoam
latexfoamFlag for United States of America

asked on

New Terminal Server Running Slow for remote users

I recently install a Brand New Windows 2003 Advanced Server with Terminal Services.  Remote users have been complaining that it is considerable slower then the original server.  When I am working on the machine it shows no signs of why its performing so poorly.  The memory, processor, and Networking are all under 5 % utilized.  Are tehre any setting that would cause this to respond slow when being used as a terminal server?
Avatar of chuck-williams
chuck-williams
Flag of United States of America image

Before I set up a terminal server, I use security configuration and analysis that comes with SP1 to help disable any unecessary services that can be disabled while you are using the server as a terminal server. You can install this in add remove windows components then run it through administrator tools. Once I have set up the first TS the way I want it using Security configuration wizard is save the template and apply it to any additional terminal servers I set up.

Let me know if this helps.
Avatar of Hypercat (Deb)
It appears to me likely that the problem is on the user end, not the server end. Would the users have needed to set up a new RDP connection to the new server - i.e., does the new server have a different name?  If so, I'm wondering if they might have set the Experience and/or Display settings too high, so that, for example, their workstations are trying to run the RDP session at a very high resolution level, or trying to send back and forth things like desktop backgrounds and animation.  Normally, I advise users to set their display options at 256K and their experience level at "Modem (56kbps)" even if they're using a broadband connection.  This makes a huge difference in the speed of working in the RDP session.
ASKER CERTIFIED SOLUTION
Avatar of dreamyguy
dreamyguy

Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial
Avatar of latexfoam

ASKER

I searched Microsoft's web site for answers to this and never came across this solution.  After applying the new registry settings all the end users were satisfied with teh speed.