• Status: Solved
  • Priority: Medium
  • Security: Public
  • Views: 931
  • Last Modified:

New Terminal Server Running Slow for remote users

I recently install a Brand New Windows 2003 Advanced Server with Terminal Services.  Remote users have been complaining that it is considerable slower then the original server.  When I am working on the machine it shows no signs of why its performing so poorly.  The memory, processor, and Networking are all under 5 % utilized.  Are tehre any setting that would cause this to respond slow when being used as a terminal server?
1 Solution
Before I set up a terminal server, I use security configuration and analysis that comes with SP1 to help disable any unecessary services that can be disabled while you are using the server as a terminal server. You can install this in add remove windows components then run it through administrator tools. Once I have set up the first TS the way I want it using Security configuration wizard is save the template and apply it to any additional terminal servers I set up.

Let me know if this helps.
Hypercat (Deb)Commented:
It appears to me likely that the problem is on the user end, not the server end. Would the users have needed to set up a new RDP connection to the new server - i.e., does the new server have a different name?  If so, I'm wondering if they might have set the Experience and/or Display settings too high, so that, for example, their workstations are trying to run the RDP session at a very high resolution level, or trying to send back and forth things like desktop backgrounds and animation.  Normally, I advise users to set their display options at 256K and their experience level at "Modem (56kbps)" even if they're using a broadband connection.  This makes a huge difference in the speed of working in the RDP session.
Implement the "Step 2. Configure registry subkeys" secion of the following article:
http://support.microsoft.com/kb/324446 - Terminal Server and connected Terminal Services clients pause when a Terminal Services client logs on or logs off

This will help improve the performance of the terminal server.
latexfoamAuthor Commented:
I searched Microsoft's web site for answers to this and never came across this solution.  After applying the new registry settings all the end users were satisfied with teh speed.

Featured Post

Free Tool: SSL Checker

Scans your site and returns information about your SSL implementation and certificate. Helpful for debugging and validating your SSL configuration.

One of a set of tools we are providing to everyone as a way of saying thank you for being a part of the community.

Tackle projects and never again get stuck behind a technical roadblock.
Join Now