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Creating new mailboxes in Exchange - AD/Exchange Permissions

Posted on 2007-10-15
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Last Modified: 2008-05-30
What permissions are needed for a security group to create mailboxes in Exchange?.  We have setup a Helpdesk, and upon creating a new user in AD and getting the the create mailbox steps, the box to click next is greyed out.

Any ideas where to start?
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Question by:gunschee
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KCTS earned 750 total points
ID: 20081765
If you want a user or group to be able to create users and mailboxes then they need to have the necessary permissions both on AD and in exchange.

You can delegate control within AD using the delegation of control wizard http://www.microsoft.com/technet/prodtechnol/windowsserver2003/technologies/directory/activedirectory/stepbystep/ctrlwiz.mspx

and you can delegate control in exchnage with the Exchange http://technet.microsoft.com/en-us/library/bb123991.aspx
and http://support.microsoft.com/kb/883381
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