printing pdf problem [Error: undefined Offending COMMAND....]

I have pc directly connect to a network printer(lexmark brand) and having problem to print any pdf document.  The printer work fine with other common file type (doc, ppt, html, etc).   But when come to printing pdf file (even few page one ), i got the following error message.  

ERROR: undefined







Who is Participating?
I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

When you print from acrobat to a postscript printer (and, from the error you get, your lexmark is a postscript printer), acrobat doesn't use the windows printing mechanism and generate the postscript description of the page itself. Unfortunately it is clearly creating a postscript output that is incompatible with your lexmark.
You can workaround this problem by avoiding acrobat generated postscript. For this you can either
- use a PCL driver for your printer instead of a postscript driver (this completely avoid bypass the problem and doesn't reduce quality/speed)
- from acrobat's print dialog, click the "advanced" tab at the bottom of the print dialog: are you using "Acrobat default" settings or "custom" settings? If you are using custom settings, this might cause the problem: try choosing acrobat default, and if it still doesn't work, try selecting "print as image" (this can reduce quality/speed)

Anyway the real cause of the problem is that your printer doesn't like the postscript generated by acrobat. This may be caused by either acrobat generating bad postscript (less probable) or your printer not processing it correctly (more probable). Also keep in mind that acrobat generates postscript based on the printer capabilities information it gets form the printer driver, so if the driver reports incorrect information you get bad postscript from acrobat.
To try to solve this problem  I'd suggest to:
-make sure you are using the official latest version of lexmark driver for your EXACT printer model;
-check for printer firmware updates
-make sure that the device settings (from the printer properties->device settings) match your printer actual configuration;
-check for acrobat updates;
-play with the "postscript option" inside the "advanced" dialog within acrobat print dialog. These error are often caused by font management, so try changing the "Font and Resource policy" and/or "Print Method"

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
stock99Author Commented:
i use the print-as-image option  (under advance button of print dialog) and now it is able to print.  

But thanks for the very thorough info. they are very helpful for me to understand the cause of problem :)
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today
Microsoft Legacy OS

From novice to tech pro — start learning today.