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"Windows - No Disk" Exception processing message c0000013. Parameters 75b6bf9c 75b6bf9c 75b6bf9c."

Hi Everyone:

         I am wanting to help a friend with the following error message:  "Windows - No Disk"
Message:  "Exception processing message c0000013. Parameters 75b6bf9c 75b6bf9c 75b6bf9c."
This error message was noticed under the following conditions:  When superantisyware was started to scan for problems.  The same error message appears when he a flash drive or printer is interfaced with the USB port.  

         On a side note also, the hard drive is not C:\; anymore.   Instead, it is E:\ .   At this point, I am not sure where to start in making sense of any of these things going wrong.  However, I am confident a resolution will come through to this problem through the feedback obtained within this post.

           Thanks in advance for any help rendered to this technical concern.

           George
0
GMartin
Asked:
GMartin
2 Solutions
 
jvuzCommented:
Does your friend uses a dual boot?
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GMartinAuthor Commented:
Hi

       I am not sure... I will follow up and get back on that.

       Thank you

       George
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rindiCommented:
That system has probably been setup using a raid 1 array. That array has now gone down (maybe due to a bad disk or some other cause), and now it's using the 2nd disk. Check the Raid controller's and the BIOS's settings. If there is a software utility installed to monitor the array, check that out for any messages.
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chilternPCCommented:
I had an removable drive as C: , which for some reason upset the spyware removal programs (adaware and s&d).   Once i changed the removable drive to another drive letter, the antispyware programs could run and remove the adware.
 i  suggest that you have a removable media drive as C: . If this is so, change the drive letter to something else.  (or put a memory card or drive in the slot that is c:/ which will allow the programs to work
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GMartinAuthor Commented:
Hi Everyone:

       Apparently, the exception error was caused by some corrupt anti-spyware installed.  After my friend manually removed Giant AntiSpyware and SpyBot Search and Destroy, the problem was resolved.

         Thank you.

         George
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