In my company mail capacity is 100MB
My mail database swell to 300MB
I got my Notes mail capped, so I could not send mails.
I deleted all unnecessary mails from Sent,Junk Mail, Trash folders, but the cap was not removed.
I called the engineer to archive my mails.
He archived the mails as a result under Tools->Archive option I get the Archive File.
On selecting the archive a new page is displayed having a similar view as normally notes have.
In Mail archive under folders I am able to see all folders except folder where I keep my project mails.
Why wern't my project mails archived and kept in Folders option of Mail Archive?
In the Mail page I had to create my project folder again.
The support engineer did not delete my project folder. It seems to have got lost while archiving.