Link to home
Start Free TrialLog in
Avatar of DLG_DLG
DLG_DLG

asked on

ActiveSync stops working with errorcode 85020006

Out of nowhere, 2 of our phones stopped sync'ing with our Exchange 2003 server while docked to their desktop machines. ActiveSync reports a 85020006 error, which is "unable to connect to server". The phones sync fine over GPRS, and we have several other phones that sync with no problems at all. I've tried setting the "Connects me to" to "Internet" instead of "Autodetect" in Activesync as people on various sites have suggested, but to no avail. Any good ideas out there?
ASKER CERTIFIED SOLUTION
Avatar of Sembee
Sembee
Flag of United Kingdom of Great Britain and Northern Ireland image

Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial
Avatar of SysExpert
Also, I would test this on a different machine, or at least using a new User profile in Windows with Local Admin rights.

I hope this helps !
1) Disconnect your device.
2) On your devicee, go to Start - Settings - Connections - USB to PC.
3) Disable Advanced network functionality and connect again.

Try that.