[Webinar] Learn how to a build a cloud-first strategyRegister Now

x
?
Solved

Excel 2007 - Office Button not working normally.

Posted on 2007-10-16
16
Medium Priority
?
5,310 Views
Last Modified: 2011-04-12
The Office 2007 button (top left) on one of our PCs is not working. When you hover over it you get the help message about how to save files etc. , but when you click on it nothing happens. We are fairly new to supporting 2007 and this one has us stumped.  
0
Comment
Question by:edlmkts
  • 7
  • 5
  • 3
  • +1
16 Comments
 

Expert Comment

by:labelonuk
ID: 20085639
Have you tried a detect and repair of office 2007?
0
 

Author Comment

by:edlmkts
ID: 20086035
Yes - we tried have detect and repair that with no success.
0
 
LVL 31

Expert Comment

by:moorhouselondon
ID: 20086827
WD40 doesn't work?  (LOL)

I know this sounds silly, and I don't have Excel 2007 to hand but:  I know that in older versions many functions don't work if you've closed all your sheets down.  Open up a Spreadsheet and see if you can access the button then.
0
Industry Leaders: We Want Your Opinion!

We value your feedback.

Take our survey and automatically be enter to win anyone of the following:
Yeti Cooler, Amazon eGift Card, and Movie eGift Card!

 

Author Comment

by:edlmkts
ID: 20102442
Tried that but unfortunately no joy.
0
 

Expert Comment

by:labelonuk
ID: 20109790
Have you tried to disable any add-Ins that run on Excel?
0
 

Expert Comment

by:labelonuk
ID: 20109809
If this was upgraded from 2003 then some add-ins from that could still be on there with arent compatible with excel 2007
0
 

Author Comment

by:edlmkts
ID: 20110132
Its was a clean install from a System Builder's Disk. No Application Addins are installed, or can be seen to be installed.
0
 
LVL 31

Expert Comment

by:moorhouselondon
ID: 20111548
Have you downloaded all available updates for this version from Windows Update? (the Microsoft Office updates, that is).
0
 

Author Comment

by:edlmkts
ID: 20121553
We have done all the updates from Microsoft Update...not Windows Update.
0
 

Expert Comment

by:labelonuk
ID: 20121580
Have you unistalled it then reinstalled it? Can you use the same CD on a different computer to see if you have the same problem?
0
 

Author Comment

by:edlmkts
ID: 20122040
We have removed the software and re-installed it already. We have iinstalled several PCs with the same system builder CD already without problems.
0
 
LVL 31

Expert Comment

by:moorhouselondon
ID: 20123666
>We have iinstalled several PCs with the same system builder CD already without problems.

On identical pc's?

It must be either (1) a driver problem (video card favourite culprit to blame) (2) an administrative setting that's disabled it (3) a corrupt user profile.

There is a diagnostic utility I believe, but to use it you need to press... the Office Button.
0
 

Author Comment

by:edlmkts
ID: 20137083
Lol . I think we can rule out individual user profiles since we've tried logging in as various users.
0
 

Accepted Solution

by:
edlmkts earned 0 total points
ID: 20178559
OK - We gave up and installed Office 2003 !
Thanks for all your helpful ideas.
0
 

Expert Comment

by:darkonex
ID: 22984656
You know what, I have ran into the same exact problem just this week.  We are now switching over to Office 2007 for any new user, and I did upgrade about 10 people myself and they all worked fine.  However I noticed when setting up the last 3 new users we have this exact same issue.  The difference on these is our hardware department are the ones whom are setting up Office 2007 instead of me.  Not sure what's going on but I need to fix this prefereably without having to reinstall the last 3 users.
0
 

Expert Comment

by:labelonuk
ID: 22984783
Hi,

Running Microsoft Office Diagnostics from the Start Menu


In the event that you cant get Excel to run due to errors in the program, the Diagnostics program can be started from your computer's Start Menu. To do this:


Click on the Start button in Microsoft Windows


Use your mouse to point to All Programs to open the Programs menu


Point to Microsoft Office folder in the menu to open it


Point to Microsoft Office Tools folder to open it


Click Microsoft Office Diagnostics to start the diagnostics program


Click Continue


Click Run Diagnostics


that sorted the problem for me.

Thanks
0

Featured Post

Vote for the Most Valuable Expert

It’s time to recognize experts that go above and beyond with helpful solutions and engagement on site. Choose from the top experts in the Hall of Fame or on the right rail of your favorite topic page. Look for the blue “Nominate” button on their profile to vote.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Excel can be a tricky bit of software to get your head around. Whilst you’ll be able to eventually get to grips with the basic understanding of how to get by, there are a few Excel tips that not everybody will even know about let alone know how to d…
When you see single cell contains number and text, and you have to get any date out of it seems like cracking our heads.
This Micro Tutorial will demonstrate how to use a scrolling table in Microsoft Excel using the INDEX function.
Many functions in Excel can make decisions. The most simple of these is the IF function: it returns a value depending on whether a condition you describe is true or false. Once you get the hang of using the IF function, you will find it easier to us…

868 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question