I updated Quicktime on this users machine to 7.2 thinking this would eliminate the problem. It did not. Would uninstalling the program help?
Could it be RealPlayer? I know that a program within RealPlayer called Real Networks Event Launcher (realevent.exe) tries to connect over the internet to message.real.com too. Should I uninstall both programs?
If so, what is a safe alternative to offer client so she can play audio cds?
Thank you for your help!