Outlook 2000 - very slow starting - profiles seem unavailable - why / help?
Posted on 2007-10-16
My clients Outlook 2000 (running on XP) is taking a very long time to start. 4 mins boot time on average.
I have been investigating this remotely and have been elimintaing issues (e.g. reduced pst file sizes to sensible sizes).
Tried deleting outcmd.dat.
Compacted mailbox and other similar tasks. All have helped to generally improve Outlook performance but there still seems to be this slow start.
Next step is to investigate the fact that it might only be slow starting when there is no internet connection when he starts Outlook (will investigate soon).
But I noticed also that when I went to control panel to check out the profiles he has set up, on clicking the "Mail" icon it took me straight into his Outlook accounts (e..g where one can configure the pop 3 accounts)
I'm certain this normally takes me into a screen that allows profiles to be set up. Then again maybe not the case with Outlook 2000.
One thing I did notice