?
Solved

Cannot start SMTP service after IIS and Exchange reinstalls

Posted on 2007-10-16
12
Medium Priority
?
509 Views
Last Modified: 2013-11-30
I'm running SBS 2003 SP 2 and Exchange.

I did something stupid today and uninstalled/reinstalled IIS after I was having some trouble with it. That was bad and Exchange quit working.

I found someone's report of doing the same thing and as it suggested I re-ran Exchange setup in disaster recovery mode, and remounted my stores, and reinstalled Exchange SP 2.

Everything seems fine, I can get into Outlook mailboxes like normal but I can't send/receive email. The SMTP service won't start. I try to manually start it and it says Error 1083: The executable program that this service is configured to run in does not implement the service.

PLEASE, can anyone tell me what I need to do to fix this? I'm desperate, I have lots of angry staff members who's email is being interrupted.



Thanks

Zach
0
Comment
Question by:RackZozing
12 Comments
 
LVL 8

Expert Comment

by:thenone
ID: 20089307
smtp won't start on the same box that Exchange is on.
0
 
LVL 8

Expert Comment

by:thenone
ID: 20089308
Does webmail work?
0
 

Author Comment

by:RackZozing
ID: 20089341
Yes webmail works.

Um...I don't know much about Exchange and SMTP but doesn't SMTP have to be running for mail to get processed? I'm pretty sure it was running before I messed all this stuff up.

In Exchange Manager, I have things like "Default SMTP Virtual Server" that are "not available", and inside Status I have a critical error for SWSERVER (computer name) that "Simple Mail Transfer Protocol (SMTP)" is stopped. (All the other Exchange services are running)
0
Creating Active Directory Users from a Text File

If your organization has a need to mass-create AD user accounts, watch this video to see how its done without the need for scripting or other unnecessary complexities.

 
LVL 5

Expert Comment

by:ts4673
ID: 20089430
in w2k3 the SMTP service is a WINDOWS service not and exchange service. Try this: Go into add/remove programs - windows applications  and find the SMTP service Uncheck it to remove close add remove programs and windows should run through the install procedure to remove it. then go back into add/remove programs find the SMTP service, check it again and quit so it re-installs. You may have to re-do some of the virtual SMTP settings
0
 
LVL 8

Expert Comment

by:thenone
ID: 20089454
smtp is controlled through Exchange. If you are talking about smtp through iis exchange won't allow it to start.
0
 
LVL 8

Accepted Solution

by:
thenone earned 1500 total points
ID: 20089465
0
 

Author Comment

by:RackZozing
ID: 20089471
Yes, it is SMTP thru Exchange that I'm trying to get running, not thru IIS.

I'm going to uninstall IIS and reinstall it and Exchange per these instructions: http://support.microsoft.com/default.aspx?kbid=320202 which are slightly different than I did it the first time. I'll see if that solves it.
0
 
LVL 8

Expert Comment

by:thenone
ID: 20089480
ok just wanted to make sure. Those instructions should do the trick.
0
 
LVL 104

Expert Comment

by:Sembee
ID: 20089604
There is only one SMTP on an Exchange 2003 server - the one in IIS.
After installing Exchange 2003 it takes over control of SMTP from IIS. It doesn't replace it, just changes it.
By reinstalling SMTP you have broken that connection. You will need to reinstall Exchange to try and get that link back. Worse case is that you have to remove both Exchange and IIS and reinstall both.

Simon.

--
If your question has been answered, please remember to accept the answer and close the question.
0
 

Author Comment

by:RackZozing
ID: 20089663
I've reinstalled IIS and I'm trying to install Exchange but it's saying SMTP is not available and is required to install Exchange. I checked it (and restarted) but the service is not showing up in Services. ??

I'm removing SMTP from Add/Remove and re-installing it again, I'll see what happens.
0
 

Author Comment

by:RackZozing
ID: 20089878
Thanks thenone, that link pretty much did the trick. It wasn't dead-on--if anyone reads this in the future, I had to do some things like manually restart services, completely uninstall IIS (rather than just turning off certain checkboxes like the instructions said) but thankfully everything seems to be back in order.

5 hours of my life wasted...

DON'T UNINSTALL IIS!!
0
 
LVL 8

Expert Comment

by:thenone
ID: 20089893
Your welcome thanks for the points
0

Featured Post

Get quick recovery of individual SharePoint items

Free tool – Veeam Explorer for Microsoft SharePoint, enables fast, easy restores of SharePoint sites, documents, libraries and lists — all with no agents to manage and no additional licenses to buy.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Are you looking for the options available for exporting EDB files to PST? You may be confused as they are different in different Exchange versions. Here, I will discuss some options available.
Mailbox Corruption is a nightmare every Exchange DBA wishes he never has. Recovering from it can be super-hectic if not entirely futile. And though techniques like the New-MailboxRepairRequest cmdlet have been designed to help with fixing minor corr…
To show how to create a transport rule in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.: First we need to log into the Exchange Admin Center. Navigate to the Mail Flow >> Rules tab.:  To cr…
A short tutorial showing how to set up an email signature in Outlook on the Web (previously known as OWA). For free email signatures designs, visit https://www.mail-signatures.com/articles/signature-templates/?sts=6651 If you want to manage em…
Suggested Courses
Course of the Month14 days, 15 hours left to enroll

839 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question