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Slow internet

My internet seems to be extremely slow and I don't know why.  I have a laptop and a PC both are connected wirelessly to one cable modem.  I use Internet Explorer and it automatically updates, so I assume it is the most recent version.  The PC's internet works perfectly so I know it's not a connectivity problem.  I have run Ad-Aware SE Personal and Super AntiSpyware.  I have also defragmented.  Nothing has helped and I don't know why.  Some sites will open easily but others take a long time and downloads are almost imposible.  A simple video from MySpace or YouTube takes about 8 mins to load.  A game takes 3hrs+.  What could cause this and what can I do about it?
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angelmother_83
Asked:
angelmother_83
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6 Solutions
 
leeds2000Commented:
Hey, first i would have run CCleaner find it here, a great freeware program for cleaning up ur unneeded files, cookies etc --> http://www.ccleaner.com/

Then i would go to Control Panel --> System and Maintenance --> Performance Information and Tools --> Advanced Tools (right meny at bottom) --> Open Reliability and Performance Monitor

There you can see when your machine got slow, and what did cause this :)

hope it helps :)
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angelmother_83Author Commented:
I ran CCleaner(Sorry, It took a long time to download).  It didn't seem to help much.  I am running windows XP.  Under control panel, I don't have "System and Maintenance".  I just have "System".  However, In "System" under the "Advanced" tab, there is performance.  The only option there is "Settings".  What else can I do?
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leeds2000Commented:
Sorry, thought u ran Windows Vista, my fault :/

You could try another browser, the fastest browser out there is opera --> http://www.opera.com/

Another fast and good option is Mozilla firefox at --> http://www.mozilla.com/en-US/firefox/
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angelmother_83Author Commented:
Can I have multiple browsers?  I need Internet Explorer for my online courses.
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leeds2000Commented:
You can have multiple browsers, and most likely these other browser would work on your courses (unless its a crappy coded site?) :)

The problem with IE is that it is SLOW, very slow, and installing another browser usualy fix this :)
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angelmother_83Author Commented:
I downloaded Opera.  It helped with a few of the web pages but not the downloads.  The downloads start at 3.5KB/s and very quickly hault to 0.1KB/s with time remaining of over 20hrs.  Any other suggestions?
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leeds2000Commented:
i would have tried to connect to the modem via cable to see if it works better, it could be your wireless connection that is slow.
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angelmother_83Author Commented:
Well, my PC works fine.  If it was the wireless connection, wouldn't that affect the PC as well?
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leeds2000Commented:
It would affect the wireless connection speed, not the PC itself, but the network speed.

Try connection with a cable and see if the problem persist, you can also check with your isp and hear if they got any problems with some sites or similiar

Bedtime for me now, il try answer more tomorrow if this dont work :=)
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angelmother_83Author Commented:
Well, I connected the laptop to the modem and nothing changed.  I reconnected the wireless router and my PC still works fine but the laptop still has the issue.  I guess I'll call my ISP tomorrow morning to see what they say.  Could it possibly be a card or other hardware in the laptop that is malfunctioning?
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CarlWarnerCommented:
I don't know whether this could be at least one element of your slow speeds or not.  But it's worth checking.

In IE, go to the menu and choose Tools...Internet Options.  Choose the Connections tab and click on the push button at the bottom right that says "LAN settings".  Make sure the top most checkbox is unchecked, the box to the left of the label that says "Automatically detect settings".  You don't need it checked and having it checked makes everything take longer to load.  Then exit IE and re-load it to see if it does any better for you.
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leeds2000Commented:
you may want to check out this site, and try out theyre tips and tweaks

http://www.broadbandinfo.com/broadband-connection/tweaks/lan.html

Hope it works :)
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jvuzCommented:
Does it happen with other user accounts too on this machine?
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angelmother_83Author Commented:
I changed the "automatically detect settings" and there was no change.
Then, I ran a speed test at auditmypc.com.  Here's what came up:  
download speed = 558.9 Kbps     upload speed = 283.8 Kbps
RTT: min=31, max=63, avg=43
QoS:dl-97%, ul-100%
MaxPause:47
I went to the suggested broadbandinfo.com site.  I would like to try those things but I don't know how to and it doesn't explain how.  Can you help with it?
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CarlWarnerCommented:
Many times the Windows MTU settings for a specific service nedd to be adjusted and can make a pretty substantial difference.  Sadly, I can't recommend a single setting because it varies from ISP to ISP.

This freely downloadable tool is a great easy way to change the MTU setting.  Just don't go overboard on changing settings if you don't know what they mean and try to change only one at a time until you see a result, good or bad, for that one setting.

download DRTCP021.zip (zip file)
http://www.dslreports.com/front/DRTCP021.zip

FROM:
http://www.dslreports.com/drtcp
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CarlWarnerCommented:
And I stated MTU above and really meant the TCP setting.  But the MTU is also a setting I've had to tweak on a PPPoE aDSL line.
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angelmother_83Author Commented:
Ok, I've downloaded that and changed some things back and forth. No change at all.
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CarlWarnerCommented:
And you have to re-boot in between changing those settings.
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CarlWarnerCommented:
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angelmother_83Author Commented:
Ok, I have opened the Java Tweak Tool.  I selected "start".  It says: "Downloading file of size 1024000:" nothing else happens.  I have left it open for a long period of time.
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angelmother_83Author Commented:
For some reason the problem corrected itself.  I don't know why and I don't know how but it did so I am happy.  Thank you all for your help.
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CarlWarnerCommented:
Odd.  Maybe the Java scared it straight.

Thanks.
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