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hoggiee

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HTTP Error 404 after logging in to Exchange 2003 OWA at Frontend Server

I am trying to setup Exchange 2003 OWA in FE/BE environment.  Everything works fine when I access OWA directly to the BE server.  When I hit URL for the FE, same thing, the OWA login page shows up.  However, after typing in my username and password, I get 'The page cannot be found', HTTP Error 404- File or directory not found.  It seems that the FE is not communicating right to the BE mailbox.  The local path value in the virtual directory of Exchange in IIS is \\. \BackOfficeStorage\abc.com\MBX.  Is this correct?  Please help.  Thank you in advance.
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Sembee
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The first thing to check is a version mismatch.
The frontend server needs to be the same or higher version of the backend.

Therefore on both servers look in \exchsrvr\exchweb\ at the versions. The highest version should be on the frontend server or on both the backend and the frontend. If it is on the backend then you need to update the frontend.

Simon.

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hoggiee

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Yes.  Both FE and BE have exactly the same version number.
Is there anything between the frontend and the backend?
Has it ever worked?

Simon.

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ASKER

My initial plan was to move the FE to DMZ but currently they are in the same LAN segment just to make sure the OWA works in first place.  This is the first time I am trying to setup OWA in FE/BE environment, so it has never worked before.  Before one of the servers was changed to FE, the OWA on each was working fine, I could access, sent, and receive mails as normal.
Why do you want to put the frontend server in the DMZ? Do you think that will improve your network security?
Frontend servers should not be deployed for security reasons - they are for load and single point of entry only. If you want to put something between Exchange and the Internet then you should use an ISA server.

Do you have an SSL certificate on the backend server? Do you have require SSL enabled on any of the virtual directories on the backend server?
Does the URL stay the same in the browser, or does it redirect?

Simon.

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ASKER

My boss is just over-worried of the security issue in implementing a direct access to the backend server, therefore he needs a frontend in the DMZ.  Currently both FE and BE are still in the same LAN segment for testing purpose.
Both FE and BE servers have SSL enabled, and they are access via https://fe_server/exchange and https://be_server/exchange, no problem.  At the FE server, after I key in the username and password on the OWA login page, I get  'The page cannot be found', HTTP Error 404- File or directory not found.  Any ideas?
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Sembee
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