Looing for free Helpdesk tool, Active Directory integrated!
Posted on 2007-10-17
I am looking for a free tool in which to administer helpdesk calls. It has to be capable of the following:
-active directory integrated login
-preferably webbased client
-users must be able to go to the page, get logged in automatically (Single SignOn), and view the status of their ticket (and comments on it/comment themselves).
or any good alternative that, I just don't want yet another user database with logins etc...
I tried looking at PHPBB for this, v3 has LDAP auth, but I didn't get LDAP to work with PHP, seems I have to compile it myself, which is a bit too much for me...(time-wise)