Unknown Community Name for SNMP on CISCO Catalyst 3560

I have two Catalyst 3560 switches.  I am using LANSurveyor to map the network and am not retrieving port info.  I did when I first setup LANSurveyor, but it stopped after configuring the second switch.  Both switches are on VLAN1 and both have an SNMP Comminity String of "Public".  Both are on the 255.255.255.0 subnet, using 192.168.1.1 as the gateway and both have unique IP's on the network.  The devices show up in LANSurvey as boxes with an IP and that's it.

After telnetting into one of the switches, I noticed that showing SNMP configuration returns "unknown community name".  Other than that I see no problems in the setup.  

Any ideas on what I should look at next would be greatly appreciated.
WVCAAsked:
Who is Participating?
 
Aaron StreetConnect With a Mentor Infrastructure ManagerCommented:
have you tried a >no snmp server

to turn of snmp

and then start settign it up again from scratch ??

Also i assume the snmp is set up on vlan 1 ??
0
 
Aaron StreetInfrastructure ManagerCommented:
i would go in to the conf t interface of the switch
and type

>snmp-server comunity public ro

assuming that the community name that lansuvery is set up to use
not sure why it has that error but that should fix it
0
 
Aaron StreetInfrastructure ManagerCommented:
oh you may need to use ? to check i spelt it all correctly
0
Get Cisco Certified in IT Security

There’s a high demand for IT security experts and network administrators who can safeguard the data that individuals, corporations, and governments rely on every day. Pursue your B.S. in Network Operations and Security and gain the credentials you need for this high-growth field.

 
WVCAAuthor Commented:
Still coming back as unknown community name.  I wonder if me changeing the host name to Catalyst3560_48 had any affect on it.  I can't imagine how it would though.  I just installed CISCO's Network Assistant software and am looking through the various configuration screens there too.
0
 
WVCAAuthor Commented:
I'm not sure on the checking whether it is or isn't setup on VLAN1.  It does show snmp agent as enabled???  A little new to this one.  Will try turning off and setting up again.  Is the community string case sensitive?
0
 
WVCAAuthor Commented:
It must be...that worked.  Thanks Devil.
0
 
Aaron StreetInfrastructure ManagerCommented:
glad to help :)
0
Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.

All Courses

From novice to tech pro — start learning today.