We have recently installed an Exchange 2007 server into a customer site and since the introduction we are having the following problem.
They use a network scanner which has the ability to send scans directly to a users email address, i.e. they scan their documents select the user off a built in email database and click the "go" button. The scanner works great for sending the scans via email to uses on the same domain but if they try to send scans to an external email address the scanner machine displays an error.
Prior to the Exchange 2007 server they used SBS 2003 with exchange 2003 and this facility seemed to work ok. the scanner manufacturers are saying there must now be some restriction on the new exchange server..........
Can anybody help ?