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Modem driver for XP PRO on HP G5050EI

Hello Experts.  I have an HP notebook - HP G5050EI which came pre installed with vista basic.  I removed this and put XP PRO.  All the drivers were installed (obtained from hp website) except the modem.  I downloaded sp35942 from the compaq site as per instructions on the site.    When I run the setup file from this file the response is that modem device cannnot be found by driver.  I haved check the hp site again and this is the correct file for the modem driver.  Any ideas?
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aduhwale
Asked:
aduhwale
1 Solution
 
souseranCommented:
Conexant web site. Once you've determined, based on their instructions, which one you need, agree to the license agreement to get to the Conexant Driver download page.

http://www.conexant.com/support/md_driverassistance.html
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jvandewayCommented:
Does device manager see the device as an uninstalled device or something like that?
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aduhwaleAuthor Commented:
Hi All.  Thanks for the input.  going to conexant website now.  To answer the other question.  No, device manager sees nothing.  no error , no indication of modem, nothing.  almost like the laptop has no modem and yet it does
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aduhwaleAuthor Commented:
Hi EE.  sorry meant to award points to souseran. how do i correct this?
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aduhwaleAuthor Commented:
just to clarify how my problem was sovled
 here is what happened.  downloaded the modem type detection tool from connexant and it kept looking for a file called uiusys.  turns out a previous installation hadnt completed and the option to not try to install again was selected.    I manually identified the file and the machine froze with a windows stop error.  I restarted the pc and the new hard device window showed up and i manually selected the folder.  It has now installed the driver.    Thank you.
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souseranCommented:
You can either send a message to the Zone Advisor. stone5150 is the ZA for this Zone and his profile is here:

http://www.experts-exchange.com/M_300593.html

Or . . . post a request in the Community Support Zone asking for the change. Community Support Zone ie here:

http://www.experts-exchange.com/Community_Support/

Either way, be sure to post the URL to your question. For this question, the URL is:

http://www.experts-exchange.com/Hardware/Networking_Hardware/Modems/Q_22899406.html

Is that good for double points? ;-)
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Bob StoneIT GuruCommented:
Fixed as per your request.

Stone5150
Hardware Zone Advisor
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