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Modem driver for XP PRO on HP G5050EI

Hello Experts.  I have an HP notebook - HP G5050EI which came pre installed with vista basic.  I removed this and put XP PRO.  All the drivers were installed (obtained from hp website) except the modem.  I downloaded sp35942 from the compaq site as per instructions on the site.    When I run the setup file from this file the response is that modem device cannnot be found by driver.  I haved check the hp site again and this is the correct file for the modem driver.  Any ideas?
1 Solution
Conexant web site. Once you've determined, based on their instructions, which one you need, agree to the license agreement to get to the Conexant Driver download page.

Does device manager see the device as an uninstalled device or something like that?
aduhwaleAuthor Commented:
Hi All.  Thanks for the input.  going to conexant website now.  To answer the other question.  No, device manager sees nothing.  no error , no indication of modem, nothing.  almost like the laptop has no modem and yet it does
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aduhwaleAuthor Commented:
Hi EE.  sorry meant to award points to souseran. how do i correct this?
aduhwaleAuthor Commented:
just to clarify how my problem was sovled
 here is what happened.  downloaded the modem type detection tool from connexant and it kept looking for a file called uiusys.  turns out a previous installation hadnt completed and the option to not try to install again was selected.    I manually identified the file and the machine froze with a windows stop error.  I restarted the pc and the new hard device window showed up and i manually selected the folder.  It has now installed the driver.    Thank you.
You can either send a message to the Zone Advisor. stone5150 is the ZA for this Zone and his profile is here:


Or . . . post a request in the Community Support Zone asking for the change. Community Support Zone ie here:


Either way, be sure to post the URL to your question. For this question, the URL is:


Is that good for double points? ;-)
Bob StoneIT GuruCommented:
Fixed as per your request.

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