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Mailbox Management not deleting email

Posted on 2007-10-17
Medium Priority
Last Modified: 2008-01-09
I've got mailbox management set up and working ok. Filters are all ok etc.
I've tested it and can get it to delete/move email from deleted items etc.
However, when it comes to a custom folder 'SPAM' on the same level as 'Inbox' etc it refuses to delete all the email. I've run this on all mailboxes and it has got rid of about 3 messages from 1 mailbox. The rest (hunderds of) it leaves where they are. Had full logging on but shed no light.
Question by:belmonte
  • 3

Author Comment

ID: 20094876
P.S. Its set to just delete mail. (No age limt of size limits are set)
LVL 14

Accepted Solution

Wonko_the_Sane earned 1000 total points
ID: 20095019
Set the size limit to 1kb, this should delete all email in the folder. Be careful though, you don't want to clean your user's Inboxes... :)

Author Comment

ID: 20099235
Thanks for your post. I've tried this on your advice, it has deleted a few more emails (26) but still have hundreds left? I've no mail type exclusions or anything!?

Author Comment

ID: 20139836
Just for info. I gave up on exchange's mailbox management. I stopped services that may be interfereing- cloudmark, grouphield, vshield, blackberry etc. Ran Exmerge to purge spam and the used eseutil to defrag the database. Worked like a charm. I then scheduled exmerge to run the purge on spam every week (no need to stop services either) and it's been fine since.

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