Serv-U FTP error

We have a client trying to transfer a file through our VPN into our FTP Server Running Serv-U 5.0.  However, they are receiving the following error message:

EZA1736I PUT 'AHW.PROD.ASCII.OARF'      oarf.zip
EZA1701I >>> SITE VARrecfm LRECL=27998 RECFM=U BLKSIZE=27998
501 SITE option not supported.
EZA1701I >>> PORT 146,203,245,2,7,72
200 PORT Command successful.
EZA1701I >>> STOR oarf.zip
550 Permission denied.

I am unsure as to what this all means, therefore I cannot troubleshoot it.
JFrusciAsked:
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2PiFLCommented:

this command is failing "EZA1701I >>> SITE VARrecfm LRECL=27998 RECFM=U BLKSIZE=27998" - can you show me the Serv -U log that corresponds to this client login attempt?
 
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JFrusciAuthor Commented:
I am sorry, but I do not have those logs available.  I will have them try to send it again and copy those logs in.
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evrenuyanikCommented:
Permission denied error is received generally when there is no write permission to the related folder. If you are not supposed to upload files to a specific directory and you try to upload, you might have received this permission denied error for stor command.
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