Wireless activesync error 0x85010014 when syncing to Exchange 2007

do you have rpc over https setup?

As it is E2007, I would suggest deleting the /microsoft-server-activesync virtual directory and recreating it via PowerShell.

Simon.

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Ok, deleted and recreated it through the powershell.  I recreated it with the following command (businessname replaced for privacy)-

New-ActiveSyncVirtualDirectory -Server "EXCHANGE" -WebSiteName "Default Web Site" -ExternalURL"http://exchange.businessname.org/Microsoft-Server-ActiveSync"

And I started getting 0x85010004 (I have require ssl disabled on the handheld) - Account doesn't have permission to synchronize with current settings.  I disabled the require SSL on /Microsoft-Server-ActiveSync, which I know can fix that, and I'm back to the 0x85010014 error.  If I use

-ExternalURL"https://exchange.businessname.org/Microsoft-Server-ActiveSync"

Instead, and have require ssl enabled on the handheld, back to 0x85010014.

This is the error log entry on the exchange 2007 server every time I get 0x85010014:

Event code: 3008
Event message: A configuration error has occurred.
Event time: 10/18/2007 12:41:09 PM
Event time (UTC): 10/18/2007 7:41:09 PM
Event ID: a70e9a65fb30409c99961742e73219f0
Event sequence: 12
Event occurrence: 11
Event detail code: 0
 
Application information:
    Application domain: /LM/W3SVC/1/ROOT/Microsoft-Server-ActiveSync-1-128372092272780851
    Trust level: Full
    Application Virtual Path: /Microsoft-Server-ActiveSync
    Application Path: C:\Program Files\Microsoft\Exchange Server\ClientAccess\sync\
    Machine name: EXCHANGE
 
Process information:
    Process ID: 1980
    Process name: w3wp.exe
    Account name: NT AUTHORITY\SYSTEM
 
Exception information:
    Exception type: ConfigurationErrorsException
    Exception message: Could not load file or assembly 'Microsoft.Exchange.Clients.Owa' or one of its dependencies. The system cannot find the file specified. (C:\Program Files\Microsoft\Exchange Server\ClientAccess\owa\web.config line 64) (C:\Program Files\Microsoft\Exchange Server\ClientAccess\owa\web.config line 64)
 
Request information:
    Request URL: https://exchange.businessname.org/Microsoft-Server-ActiveSync?User=username&DeviceId=4FF5B3F8603D58D52C3110308C9274CE&DeviceType=PocketPC 
    Request path: /Microsoft-Server-ActiveSync
    User host address: 75.208.142.198
    User:  
    Is authenticated: False
    Authentication Type:  
    Thread account name: NT AUTHORITY\SYSTEM
 
Thread information:
    Thread ID: 8
    Thread account name: NT AUTHORITY\SYSTEM
    Is impersonating: False
    Stack trace:    at System.Web.Configuration.HttpModuleAction.get_Entry()
   at System.Web.Configuration.HttpModulesSection.CreateModules()
   at System.Web.HttpApplication.InitInternal(HttpContext context, HttpApplicationState state, MethodInfo[] handlers)
   at System.Web.HttpApplicationFactory.GetNormalApplicationInstance(HttpContext context)
   at System.Web.HttpApplicationFactory.GetApplicationInstance(HttpContext context)
   at System.Web.HttpRuntime.ProcessRequestInternal(HttpWorkerRequest wr)
 
 
Custom event details:
 

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

Thanks for the help.

Yes, RPC over https is setup and works.  Any other ideas?

does webmail work?

webmail works perfectly.

What ssl is your company through

Our ssl cert is through Entrust.

Any other ideas?

i'm getting exaclty the same issue, any clues ?

Thanks i will post a new question...

Closed, 500 points refunded.
Vee_Mod
Community Support Moderator