I've got a Windows Vista laptop and I installed a copy of Office 2003 to it when I first got it. I now have a copy of Office 2007 and want to install this on my PC to replace the 2003 version.
However, I put in the 2007 CD and took the upgrade option, and after a successful installation, found that each and every time I try to launch a Office application (Word, Excel, etc.) I have to sit through 3 or 4 minutes of the application configuring itself. It even comes up when I try to launch other software applications that aren't part of Office!
Having browsed the web for a solution, I think the problem is due to the existance of my Office 2003 installation, as even though I upgraded, my PC still may still have reference to both versions, so has to configure itself each time as it thinks I keep swapping between the two versions?
Therefore I completely uninstalled everything to do with Office by using the Control Panel - Add/Remove Programs option, and have now tried reinstalling Office 2007 again, with hopefully no traces of Office 2003 existing, but I am still getting the same problem!
I guess that despite trying to uninstall Office 2003, there may still be some references to it in the Registry or somewhere similar.
So, I think I need to completely wipe all traces of Office 2003 for Office 2007 to work as it should, but how can I do this effectively? I have tried the clen up utility that comes on the Office 2003 CD but this keeps coming up with an error when I try to run it.
Please help! Thanks in advance for any advise....
Deleted with 250 points refunded
03/28/2009 06:28AM PST