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i386\winntupg\netupgrd.dll

I'm trying to reformat an HP d220mt. When I insert the os cd (XP PRo SP1a) it tells me that
d\i386\winntupg\netupgrd.dll is missing & it will not install. How & where can I get this file?
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jvuz
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If possible try with another cd or cd-device.
Is this an upgrade or full install?
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ASKER

This would be a full install & yes I've tried another xp disk & it says the same thing.
Is this an OEM Cd or retail cd?
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OEM
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os cd (XP PRo SP1a)<< try using an xpsp2 full disc
Install windowsxp sp2 is the final release for xp pro and home versions.

To determine whether to install Windows XP SP1a, we recommend reviewing the Windows XP documentation and information below. If you have already installed Windows XP SP1, you do not need to install Windows XP SP1a.

Windows XP Service Pack 1a
http://www.microsoft.com/windowsxp/downloads/updates/sp1/default.mspx
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ASKER

I bought 3 machines all the same d220mt & I've tried all 3 disk that came with the machines when purchased & they all give the same i386 problem. Can I copy a i386 from one of the other pc's & put it on this pc?
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I do not have windowsxp sp2. Is there any way to use what I have?
Do you install from boot or reboot? I mean do you have the OS loaded and logged on, or through clean boot?
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I'm not sure what you are asking, can you please explain?
How do you install? You boot the pc with the cd in the drive or the pc is loaded with the previous OS?
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Yes, is this the right way?
Which one are you perform? You're booting with cd in?
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Booting from CD

Then it's strange that it wants to perform an upgrade.
Can you tell me the steps you do after you hit the power button. Just to see when the error message arrives.
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it comes up to the desktop & I tell it to run D:setup & when it cd opens thats when the message appears.
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jvuz
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ASKER

ok, it worked & I'm running it now.Thanks!!!!
You're welcome.


Jvuz