Outlook 2002 Sending Blank emails

Posted on 2007-10-18
Last Modified: 2010-08-05
Outlook 2002 Client is sending emails which appear blank on some email clients. If that email is forwarded to Outlook 2003 there is no problem. If it is forwarded to Thunderbird the email appears blank. It started happenning 2 weeks ago.
The problem email is originating from Windows XP OS.

Any ideas?
Question by:mail2clk
    LVL 97

    Accepted Solution

    Hello mail2clk,

    Disable MS Word as editor and then test.  In Outlook, go to Tools > Options > Mail Format. Uncheck use MS Word as editor.

    Hope this helps!

    Author Comment

    Great that worked. Do you know what caused it?
    LVL 97

    Expert Comment

    mail2clk, sometimes MS Word can cause this program.  Try reinstalling MS Word.

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