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Outlook 2002 Sending Blank emails

Posted on 2007-10-18
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Last Modified: 2010-08-05
Outlook 2002 Client is sending emails which appear blank on some email clients. If that email is forwarded to Outlook 2003 there is no problem. If it is forwarded to Thunderbird the email appears blank. It started happenning 2 weeks ago.
The problem email is originating from Windows XP OS.


Any ideas?
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Question by:mail2clk
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war1 earned 2000 total points
ID: 20101578
Hello mail2clk,

Disable MS Word as editor and then test.  In Outlook, go to Tools > Options > Mail Format. Uncheck use MS Word as editor.

Hope this helps!
war1
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by:mail2clk
ID: 20102012
Great that worked. Do you know what caused it?
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Expert Comment

by:war1
ID: 20102297
mail2clk, sometimes MS Word can cause this program.  Try reinstalling MS Word.
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