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Can't see word file on Normal and Print view but I can see it on Reading Layout view

This problem is for all of you Word gurus.
One of my users created a word file, she is been using that file for a long time,  suddenly, she reported that she can't see the text of her file under the "normal-print and/ or web view" but she can see the text under the "reading layout view. She needs to modify her document and working under the "reading layout view" is not an option.
I have reinstalled Office 2003 again but the problem still there. By the way I do not have the problem when I open the file on a different computer.
Please help me, I can't figure it out this one.

Thanks
0
Colombia1
Asked:
Colombia1
1 Solution
 
geneusCommented:
If you can see the document correctly on another PC try these 2 things:

ONE
Open the file
Change the View to Print Layout
Do a File . . . Save As and give it a new name
See if this file works correctly

TWO
Open the Original file
Press CTRL+END
Press CTRL+SHIFT+HOME
Press CTRL+C
Select File . . . New
In the new file press CTRL+V
Select File . . . Save and give it a new name

If neither of these work,

Close Word
Rename the NORMAL.DOT to NORMAL.OLD
Restart Word
OPen the File again

Hope this helps
0
 
rslyCommented:
You could also try running the Detect and Repair under the Help menu, assuming that uninstall/reinstalling may have reused some previous settings. Just a thought
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Colombia1Author Commented:
Guys,
Thanks so much but none of your solutions worked. As a matter of fact, I discovered that the user had activated the "Order" setting under the draw toolbar. As soon as I disable it, she was able to see her text in "normal view"
0
 
Computer101Commented:
PAQed with points refunded (500)

Computer101
EE Admin
0

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