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A few WSUS updates failing

Posted on 2007-10-18
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Last Modified: 2011-09-20
Greetings Experts!

I have a Windows 2003 server that is running as a member server in an AD domain.  This server is currently the WSUS server for our environment and through a GP, all of the clients check into this server for their updates.  The clients are running XP Pro and are in the same AD domain.

I noticed that the Office 2003 SP2 and Office 2003 SP3 fail to install on the clients although the clients can get every other XP update.  I haven't seen any errors in the event viewer on the WSUS server or on the hand full of clients.  

Any ideas on how to get these SP's installed?
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Question by:samiam41
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LVL 26

Expert Comment

by:lnkevin
ID: 20102667
Did you try to update/ reinstall windows installer on those machines? It should take care of your problem.

K
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LVL 26

Expert Comment

by:lnkevin
ID: 20102728
You can also run msiexec command on you client with this switch msiexec /regserver.

K
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Author Comment

by:samiam41
ID: 20104000
This would be ok but it's on 200+ clients.  Is there a plan B?
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LVL 26

Accepted Solution

by:
lnkevin earned 2000 total points
ID: 20113135
Is there a plan B....

Yes, there is. Create and push a policy on GPO to re-install (uninstall/install) windows installer . Check this article for the steps (the midle of the page is for redeploy)
http://support.microsoft.com/kb/314934

K
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LVL 9

Author Comment

by:samiam41
ID: 20122424
Now that's cool.  Let me test out your idea.  Thanks K.
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LVL 9

Author Comment

by:samiam41
ID: 20185178
I haven't forgotten this post.  I was in the middle of setting up virtual pc's and wanted to wait until they were running so I could test it out on them.  Thanks for the patience.
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Expert Comment

by:lnkevin
ID: 20187592
Make sure you are update with this post periodically, otherwise, the admin will close the question.

K
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LVL 9

Author Comment

by:samiam41
ID: 20212646
Backup server failed and i have been working on that.  Still waiting to test this.
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LVL 9

Author Comment

by:samiam41
ID: 20472112
Greetings.  Ok, does this uninstaller cause problems with other programs that are installed?  
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LVL 26

Expert Comment

by:lnkevin
ID: 20472390
Not really. Some program install with .exe and some does with .msi
Problem may occur on the program that runs .msi

K
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LVL 9

Author Closing Comment

by:samiam41
ID: 31408225
Thank you for your patience.  Great post!  Have a great 2008.
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Expert Comment

by:lnkevin
ID: 20575239
Happy New Year to you, Samiam41.

K
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