Backup Exec v10D fails to select MS SQL 2005 database

Posted on 2007-10-18
Last Modified: 2013-12-01
I am running Backup Exec v10.1 rev5629, trying to backup databases on an MS SQL Server 2005 build 9.0.2047 running on MS Windows Server 2003 v5.2.3790. It is our first SQL 2005 native mode database.
When browsing to create the selection set for the job, I cannot select the database; error msg "An error was encounter while attempting to browse the contents of <servername>. A network connection to the server could not be established."
I tried right-clicking on the database in the B.E. selections browser to use the "Connect as..." feature. I tried to connect as sa, as the local box admin and as the domain admin. Each account failed to connect when I clicked the OK button.
I can back up local drives OK, but not the database. Can someone put me on the right path, here? Thanks. J
Question by:VSACIT
    LVL 23

    Expert Comment

    Apply the latest Service pack and reinstall the remote agent on the SQL server if its a remote server
    update me after doing that and i shall advice you further if the need be

    Symantec Backup Exec (tm) 10.0 for Windows Servers revision 5520 - Service Pack 4 - Includes Critical Security Updates
    LVL 2

    Expert Comment

    I guess "iamthecreator" misunderstood your environment. Please install this service pack 4 since you have 10d "".
    After this service pack 4 is installed on the Backup Exec Server then you need to push install the Remote Agent on the SQL server to do the successful backup of SQL 2005.

    Hope this helps.

    Expert Comment

    I have the same issue and I am going to try this.  I have 10.d and same error message comes up.

    Thanks for the info and will write back once I implement this patch.


    Author Comment

    FYI, all. Backup Exec v10d does not support MS SQL 2005. That was the problem.

    Expert Comment

    VSACIT: Is that correct?
    LVL 1

    Accepted Solution

    PAQed with points refunded (500)

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