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Timeslips  database has error in index file

Posted on 2007-10-18
Medium Priority
Last Modified: 2013-11-24
I am having an issue with Timeslips made by Sage. A small business that calls every now and then is getting this when trying to access their timeslips database. They have no backups of the databases. This is the error message:
Your database has an error in an index file. This is not dangerous to your data and can be easily corrected.
Make sure all other users and programs are out of Timeslips. Then run the File; Data Verifi
Area: Table
Code: 122

Table: Slip
Record: 0
BDE Code: 12034

It tells you to turn the data verifacation and repair the database Timeslips wont let me open the file at all to do so. Is there anyone with any ideas on this? I have already tried reinstalled BDE.
Question by:FIFBA
LVL 11

Accepted Solution

techhealth earned 1500 total points
ID: 20190649
Having no backup is plain BAD.  Sage actually suggests that any corruption that's not reparable by verification be referred to their technical support, if you can't restore a known-good backup.

Author Comment

ID: 20213955
This is a customer who only calls for stuff as needed and they dont have many items they will actually call us for. They chose to forget about the problem.

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