This is a multi part situation. Using Outlook 2003 and 2007 as the clients and some of the clients are using pop3 for outgoing mail. I need a way to monitor specific users email communications. I have set up shadow mailboxes and forwarded a copy of the incoming mail to that box. Works well enough but how do I monitor SENT items? So the bottom line is I need to be able to access all of the users email and make that available to the owner of the company.