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Exchange2003 Administrator permissions - mailbox stores, oab

Posted on 2007-10-18
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We are administering our Exchange system via Exchange 2003 server.  We had 3 Exchange 2000 servers for our Cisco Unity Voice mail system until last week.  When the 3 Exchg 2000 boxes were removed the public folders were moved to the Exchange 2003 server.  Since this time we have been having problems with the Off Line Address book and getting some users are getting 0x8004010F and/or 0x80040119 errors when syncing their mailboxes.  After rebooting the server we found the OAB entry the mailbox stores was empty, however, all but one were greyed out and we cannot change them.  We also cannot delete the OffLine Address book entries in System Manager.  We are sometimes getting some access errors on public and system folders as well.  Originally one of the removed servers was the home of the Off Line Address Book, but this was changed over a year ago..  I am looking for the best way to resolve this issue quickly - woud it be to reset system folders?  Another person here believes we need to build a new server from the ground up, I think there is a more efficient solution available.  ....
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Question by:maplourde
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by:Sembee
ID: 20105734
Sounds like you either didn't replicate the system folders or didn't wait long enough. PF replication off Exchange 2000 is very slow.
You could try adding the new server to the list of replicas for the system folders then after ensuring that the right server is set as the OAB server, regenerate the OAB. That might work. Otherwise it is generate new system folders.

Simon.

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by:maplourde
ID: 20105758
The new server is the only one and is in the list of replicas.  I've never generated new system folders, do you have some direction for me?
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by:maplourde
ID: 20105761
Oh, I'm sorry, I forgot to ask, will generating new system folders allow us to administer the general page on the mail stores again?
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Sembee earned 1500 total points
ID: 20108684
This is the KB article on resetting the system folders: http://support.microsoft.com/default.aspx?kbid=822444
Follow it carefully.

Simon.

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