Occsaasionally Get a WIndows Network Diagnostics Message Regarding TCP Settings.
Posted on 2007-10-18
Hello. I have a concern. First, I am running Windows Vista Ultimate Edition. At times when I am on online, out of the blue on its own or if I manually run Windows Network Diagnostics, I will get a message to appear titled Windows Netweork Diagnostics. What it states is,"The TCP setting is not compatible with your router." Then below that is a long rectangular button that states, "Turn off the TCP setting that is not compatible with your router." There is a Cancel button in the bottom right corner of the window message. I am not sure what this exactly means??? In terms of an ISP, I have Verizon DSL with 768kpbs. I have a moden that is a Westell 6100. I am using the ethernet cable directly from the modem to ethernet connection on the back of the motherboard. The modem is connected directly to the telephone wall jack. I have used this modem for over a year and a half without problems of this type. I have used it on Windows XP and have never had this message. It says on the bottom of the Westell 6100, DSL Router, but to my understanding it is a modem. I am just geting annoyed with this message that I have to correct when it appears. I have contacted Verizon Tech. Support and they did a line test and told me things were fine. They also asked if my connection was okay. I said it was. Eventhough it can be slow at times, even with DSL. Verizon Support Tech, did not know the reason for this message. I sensed he wanted to ditch me after asking him the cause and solution of this message. Obviously something is triggering this message to appear. Please help me. Thanks!