Hi all, i've got a users laptop which is failing on Windows updates...i.e a lot of them...security patches etc etc. I've checked the KB logs and they don't make any obvious sense. What i'd rather do is simply remove all the updates that windows has downloaded for this machine and redo. This machine has recently been updated from XP home to XP Pro so i'm assuming perhaps that some of the updates were for the previous base OS and failure for that reason. I've removed the contents of Windows/SoftwareDistribution/Downloads but do the dowloaded files get copied to another directory in preparation for execution? Can i remove these files?