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2003 Small Business Server CAL recovery

I have a 2003 Small Business Server that was showing 17 out of 15 licenses in use. I purchased a 5 pack to bump it to 20, all of a sudden the count jumped to 20 of 20.

Question...... How do I find out what licenses are in use? Is there a way to recover unused licenses? I only have 11 computers in my environment. I have a few clients that POP email from Exchange, do those affect the count?

Any help would be appreciated.
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cepollyCommented:
You have a small # of users so to find out simply how many licenses are in use, just determine how many people authenticate to the server. That is the amount of users that require a CAL.

That answers your e-mail question as well. Any user that authenticates to the SBS server, such as for email, requires a CAL.

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cepollyCommented:
Also I forgot to mention that you can 'recover' CAL's by monitoring the # of users authenticating to the network. It is a pain, but the reality is there is nothing built in to specifically says 'this cal belongs to this user', or at least not that I have seen. But in my experience, if you remove a user that no longer is authenticating, it should free up the license. There is a possibility that you may have to re-issue the CAL's after removing the users. The information from MS is very ambiguous at best.

Check this out: http://technet2.microsoft.com/WindowsServerSolutions/SBS/en/library/cb2c0dbe-416d-4274-9ace-d095b84fd5c71033.mspx?mfr=true
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cepollyCommented:
I should also add that this is based on a per user scenario.
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