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PXE-E61 Media test failture, check cable

Hi We have a server that is running Raid 5
The server has a SCSI Raid 5 card
Recently the server shut down, so I booted the server and it says now
PXE-E61 Media test failure, check cable

when I go into the bios I dont see the raid array, has the raid card gone bad?
what should we do? we have our domain controller and exchange on the raid 5.

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bmsjeff

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Turbowy

ASKER

Hi I have removed the floppy so it is not the problem
tomorrow im going to buy another raid card as I suspect that it is the problem
if I just replace the same raid card, i should not loose any info on the hardrives right?
I will follow up with you tomorrow once i replace the raid card!

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Turbowy

ASKER

Im just following up on this issue, had no luck in acquiring the raid card today, it will come in on Monday. But I have additional question, if the replacement of the raid card will not help... what are my other options? I dont want to loose the data on the hd's. Thanks

Chances are good it will work. Just be sure to set the raid up the same as it was.

If it doesn't work, you will probably need to send the drives out to be recovered.

Gillware is pretty good, and usually cost less than others:
http://www.gillware.com/

Some more:
http://www.google.com/search?hl=en&q=RAID+data+recovery&btnG=Google+Search

Turbowy

ASKER

Thank you for the answer, when I put in the raid, should I go and reinstall the raid driver, what im thinking of doing is to run the windows set up hit F6 and load the Adaptec raid driver, then abondont he windows installation, is that necessary or should I just skip that step?

Please note that i will distribute the points accordintly to all the positive answers that helped me to resove this issue on monday.

Thank you

bmsjeff

It would be best to get the exact card. Getting a card with different chipset drivers could cause an issue. With the same chipset you would just install the card and be back up and running.

What card where you using?

If you are NOT running the OS off the raid (your question seems to say that), what bmsjeff said will work fine. I might try it without the drives hooked up though. Most times you can get away with that, and see if the card is there.

Even it it wants drivers reinstalled, it should ask when you do a Normal Boot up.

Turbowy

ASKER

Just following up, got the new controller today, put it in and system does see it, it does see the 4 hardrives which all state ok etc... however the problem is that it does not see the array 5. So looks like something has happened to the array. The question is, what can I do to recreate the array 5 without loosing the data?

Turbowy

ASKER

To add to my question, if I initialize the array, will that destroy all the data?

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bmsjeff

Is the RAID card using it's own biose or are you using Software RAID?
What is the make and model of your CARD?

Most higher end cards allow you to send the drive configuration to the RAID Card when you boot.
Don't initialize as coral47 stated.

At what point are you in this process?
Do you have a replacement card?
Have you tried booting/setup?

Thank you much. : )