Email signature shows up as HTML code

I have a user running Outlook 2003. When he replies to message that were sent in Rich Text format, his email signature shows up as HTML code. His signature is set up in HTML, Rich Text, and Plain Text. I have tried deleting the Rich Text format of the signature and re-doing it with no success. Has anyone ever seen this or know how to fix it?
gfcnetworkAsked:
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war1Commented:
You need to recreate the HTML signature in MS Word.  Then you will see the signature properly with Word as editor.
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war1Commented:
Hello gfcnetwork,

Are you using Word as editor?  The signature may have been created with the format different from your present setting.  Go to Tools > Options > Mail Format.  If MS Word as editor is enabled, uncheck it and test.

If MS Word as editor is not enabled, enable the setting and test.

Hope this helps!
war1
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souseranCommented:
Is the user using Word as his e-mail editor?
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gfcnetworkAuthor Commented:
Yes, we use Word as the editor. I turned off that setting and the signature came through fine, although our logo which is linked to a web server, only comes through as the hyperlink that it is set up to go to if clicked on...different issue.

Unfortunately, we leave Word as the editor so that spellcheck can be used. Is there any other solutions besides turning off this setting?
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souseranCommented:
In Outlook, Tools | Options, take a look at the Spelling tab. We use it without Word as the editor, and spell-checking works fine.
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war1Commented:
gfcnetwork, any update?
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gfcnetworkAuthor Commented:
I am waiting to hear back from the user as to when I can test this out. I recreated the situation on my workstation and re-saving the RTF signature in Word seemed to fix the issue. I will definately be following up and awarding points when I hear back from the user. I'm hoping that the user will be in touch with me before the end of the week. Thanks!
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war1Commented:
gfcnetwork, thanks for the update.
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gfcnetworkAuthor Commented:
I recreated the signature today and after a little bit of adjusting was able to get it to show up just fine. Thank you for your help!
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war1Commented:
gfcnetwork, glad to help!
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