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CDSearch.api error using Acrobat.

checht59
checht59 asked
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Last Modified: 2008-01-09
Using Adobe acrobat reader 8.0, when I try to open pdf attachments from Outlook I get  the following error:
There was an error while loading the plug-in 'CDSearch.api'.  The plug-in failed to initialize.

If I hit OK it then opens up.

I uninstalled, and then reinstalled and it is still doing it.

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Technical Director
Commented:
Hi

First update to 8.1. If this does not solve it rename CDsearch.api in C:\Program Files\Adobe\Reader 8.0\Reader\plug_ins into CDsearch.old and restart Reader.

hope this helps

Author

Commented:
didn't work, in fact there is no cdsearch.api file?
captainTechnical Director

Commented:
Have you updated? There is now 8.1.1 out =>http://www.adobe.com/products/acrobat/readstep2.html

If you cannot locate this the plug-in folder do a registry search and try and delete it from the relevant key.

If none of this works then you will have to uninstall the Reader via Add/Remove Sw and manually remove any old remnants that may lurk about, like Reader 6 or 7.

For 6/7: http://www.adobe.com/cfusion/knowledgebase/index.cfm?id=327675
To remove 8: http://www.adobe.com/go/kb400769

hth
capt.

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